So, you’ve booked your trip to Club Med Phuket, and now the excitement begins. Before you start counting down the days, it helps to know a few key things that will make your arrival and stay feel smooth from start to finish. Having the right Club Med Phuket arrival information means you’ll know exactly what to prepare before you travel, what to pack for the resort, and what to expect when you land in Phuket.
From the moment you arrive at the airport to the time you check in at the resort, and even up to the day you check out, a little preparation goes a long way. Think of this as your step-by-step guide, covering airport transfers, check-in details, what you’ll need during your stay, and tips to make the most of your holiday. With everything sorted, you can simply relax, enjoy the sunshine, and let Club Med Phuket take care of the rest.
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Before You Travel
Travel Documents
- Passport must be valid for at least six months beyond your travel date
- A copy of your flight ticket
- A copy of your Club Med booking confirmation
- A visa if your nationality requires one (most tourists get 30 days visa-free)
- Infants using Baby Club service: Health record showing your infant’s up-to-date vaccinations, including proof of the first immunizations for diphtheria, tetanus, and polio.
Things to Do
- 72 hours before departure: Complete Thailand Digital Arrival Card (TDAC). Save the QR code and show it at immigration when you arrive.
- 24-48 hours before departure: Check in for your flight online.
- Review baggage allowance, flight details, and terminal information.
- Download the Club Med app on App Store or Google Play to get the latest timetable updates
Health and Safety
- Travel insurance covering medical and trip cancellation. Malaysian travellers may contact Travelution Holidays to purchase a suitable plan.
- Pack medication and prescriptions in carry-on
Money
- Currency: Thai Baht (THB)
- Travellers are required to hold proof of sufficient financial means on arrival of at least THB20,000 per person or THB40,000 per family which might be checked upon arrival.
- Malaysians can use Touch ‘n Go with Alipay and DuitNow with PromptPay at selected merchants in Thailand.
- Club Med is cashless, but it’s a good idea to carry some small bills for personal expenses outside the resort.
Connectivity
- Subscribe to a roaming plan or local SIM cards are available at Phuket Airport
- Free Wi-Fi is available throughout the resort
What to Pack
Clothing
- Light, breathable clothes for tropical weather
- Swimwear (bring at least two sets)
- Light cover-up or sarong for the beach and pool
- Evening theme wear (optional). Club Med evening themes are shared one week in advance.
Foot Wear
- Flip-flops or sandals
- Sports shoes for activities
- Comfortable walking shoes if planning excursions
- Water shoes for snorkelling
Extras
- Sunglasses, hat, and sunscreen
- Insect repellent
- Waterproof bag for boat trips or snorkeling
- Adapter plug: Thailand uses 2-pin or 3-pin round plugs (Type C and Type O), with a voltage of 220V.
Airport Check-in
- On regular travel days, arrive at the airport at least 2 hours before departure.
- During school holidays, long weekends, or public holidays, plan to arrive 4 hours before departure to avoid long queues
- Please check that you are departing from the correct terminal in KLIA:
- Malaysia Airlines: Terminal 1. Check-in row H
- Batik Air: Terminal 1. Check-in row E or F
- AirAsia: Terminal 2
Arrival at Phuket Airport
Immigration and Custom Clearance
- Follow the signs for Immigration and Baggage Claim
- Show your passport, TDAC QR code, and return flight info at the immigration counter
- Collect your bags at the baggage carousel
- Pass through customs (Thailand is strict on things like vapes, certain medications, and animal products)
If You Booked a Club Med Transfer
- Look for a Club Med representative holding a Club Med sign in the arrival hall.
- They will assist you with luggage and guide you to the shared shuttle to the resort.
- Travel time from Phuket International Airport to Club Med Phuket is about 1 hour.
If You Arranged a Private Transfer
- Your driver will usually wait at the designated meeting point with your name sign.
- Travel time is around 1 hour, depending on traffic.
Upon Arrival at Club Med Phuket
- You’ll be greeted by the Club Med GOs with a warm Thai welcome.
- Check-in process includes:
- Room assignment
- Resort wristband (works as your key and ID in the resort)
- Orientation briefing about activities, dining, and facilities
During Your Stay
Restaurants & Bars
If you have dietary restrictions, simply let the restaurant manager or head chef know. They’ll be happy to suggest alternatives and do their best to accommodate your needs.
- Mamuang – Main Restaurant
- 07:00 – 09:45 – Breakfast
- 10:00 – 11:00 – Late Breakfast
- 12:00 – 14:00 – Lunch
- 14:30 – 18:00 – Late Lunch
- 18:45 – 21:15 – Dinner
- 21:30 – 22:45 – Late Dinner
- Chu-Da – Specialty Restaurant
- 18:45 – 21:00 – Dinner (Reservations Required)
- Offers Thai-fusion cuisine in a more intimate setting
- Bars
- 09:00 – 00:00 – The Sanook (Main Bar)
- 10:00 – 11:30 – Happy Croissant
- 10:00 – 18:00 – Zen Bar (Zen Pool)
- 16:00 – 17:00 – Tea Time (Sanook Bar)
- 10:00 – 18:00 – Snack Bar (Family Oasis)
Activities
Some activities may be changed, or suspended depending on the weather. Please check daily timetable for latest update.
Sports & Wellness
- Beach volleyball, football, basketball, badminton, padel, tennis, golf, pickleball, wall climbing, archery, snorkelling, tennis, golf and circus
- Yoga and meditation sessions
- Swimming pool activities
Kids & Family
- Registration at 8.30am
- Baby Club (4-23 months) – Extra Cost
- Petit Club (ages 2-3) – Extra Cost
- Mini Club Med (ages 4–10)
- Teens Club (ages 11–17)
Evening Entertainment
- Nightly shows performed by G.Os
- Themed parties and live music

Departure and Check-Out
Check-Out Time
- Vacate your room by 10:00 AM
- Continue to enjoy the resort facilities until your departure, with lunch included.
- Late check-out subject to availability and extra charge. Requests should be made at least 1 day in advance.
What to Do Before Leaving
- Return room key/wristband
- Settle any extra charges (spa, excursions, boutique purchases)
- Leave your luggage outside your room at least 1 hour before departure and inform reception for pick-up.
If You Have a Club Med Transfer
- Check the TV near the reception to confirm your departure time.
- Be ready in the lobby at least 15 minutes before pick-up.
If You Arranged a Private Transfer
- Depart from resort by latest 3pm
- Leave at least 3 hours before your international flight departure.
- Phuket Airport can be busy, especially during holiday seasons.
- If bad weather is expected, it’s best to allow extra time and be prepared to leave earlier to avoid delays.
Contact Information
Club Med Phuket
3 Kata Road, Tambon Karon, Amphoe Muang, Phuket 83100, Thailand
Phone: +66 76 330 456 / 459
Club Med Phuket address in Thai for taxi driver:
คลับ เมด ภูเก็ต
3 ถนนปฏัก ตำบลกะรน อำเภอเมืองภูเก็ต จังหวัดภูเก็ต 83110
เบอร์โทรศัพท์: +66 76 330 456/ 459
Club Med Phuket Arrival Information
Getting familiar with the right Club Med Phuket arrival information means you can start your holiday the moment you land. No scrambling for forms. No awkward airport surprises. Just smooth sailing into sunshine, sea, and all-inclusive bliss.
So don’t forget to fill in your TDAC, check your passport, and pack smart. Club Med Phuket is all about easy living, good vibes, and memories you’ll keep long after the tan fades.