Planning a holiday to Club Med Phuket? You’re in for a treat. Warm sun, turquoise waters, Thai massages under the trees, and maybe a cheeky cocktail (or two) by the pool.
To help you get into holiday mode without unnecessary hiccups, here’s a real-world guide packed with everything you need to know. This is your one-stop Club Med Phuket arrival information cheat sheet, so you can go from airport to resort with ease.
1. Check Your Passport and Travel Documents
Before you even pack, check your passport validity. It needs to be valid for at least six months beyond your travel date. That’s a Thailand requirement.
Also, make sure you have:
- A return or onward flight ticket
- Proof of accommodation (your Club Med booking confirmation is perfect)
- Proof of sufficient funds. At least THB20,000 per person or THB40,000 per family.
- A visa if your nationality requires one (most tourists get 30 days visa-free)
2. Fill Out the Thailand Digital Arrival Card (TDAC)
This one’s important and often overlooked. Thailand now requires most travellers to complete the TDAC (Thailand Digital Arrival Card) before entering the country.
You can fill it out online here:
https://tdac.immigration.go.th/arrival-card/
- It must be completed within 3 days before your arrival
- Takes just a few minutes
- Once submitted, you’ll get a QR code
Screenshot or save that QR code somewhere accessible. You’ll need to show it at immigration when you arrive. It replaces the old paper arrival card they used to hand out on the plane.
3. Arrival at Phuket International Airport (HKT)
You’ll most likely land at Phuket International Airport, which has separate terminals for domestic and international flights. It’s pretty easy to navigate, even after a long flight.
Here’s what to expect:
- Head to Immigration if you’re arriving from abroad
- Show your passport, TDAC QR code, and return flight info
- Collect your bags
- Pass through customs (Thailand is strict on things like vapes, certain medications, and animal products)
Once you exit, you’ll be greeted by warm air, palm trees, and possibly the start of a tan.
4. Finding the Club Med Transfer or Your Ride
Next up in your Club Med Phuket arrival information checklist is your transfer. If you’ve booked an airport transfer through Club Med, a representative will be waiting for you outside the arrival hall holding a Club Med sign.
If you don’t see them straight away, don’t stress. Walk slowly, scan the signs, or ask airport staff. They’re used to helping.
If you didn’t pre-arrange transport, you can still get to Club Med Phuket easily:
- Grab a metered taxi at the official taxi stand
- Use the Grab app (Thailand’s version of Uber)
- Book a private transfer at one of the airport counters
The ride to Kata Beach, where Club Med is located, usually takes 60 minutes depending on traffic.
5. What to Pack for Club Med Phuket
Another part of helpful Club Med Phuket arrival information? Packing smart. You won’t need much, but what you bring makes a difference. Think light, breathable clothes, comfy sandals, and all your tropical basics. It’s sunny, it’s warm, and let’s be honest, you’ll probably live in beach wear most of the time.
Here’s what helps:
- Light, breathable clothing
- Swimwear (bring more than one set)
- Hat and sunglasses
- Reef-safe sunscreen
- Flip-flops or sandals
- Rash guard or UV top for water sports
- Insect repellent
- Travel adapter (Thailand uses 2-pin plugs)
- Small bag for day trips
- Prescription medication
- Something slightly dressy for dinner or the evening shows
- Lightweight raincoat if you’re travelling between May and October
6. Arriving at Club Med Phuket
Once you arrive at the resort, expect a warm Thai welcome. The team at Club Med makes check-in quick and easy so you can start relaxing as soon as possible.
What to expect:
- Staff will greet you at the entrance and help with your bags
- Check-in with your passport
- You’ll receive a wristband which is your room key
- Quick resort orientation
- Your luggage will be sent to your room
The resort is fully all-inclusive, so you can head straight to the pool, the buffet, or just crash on your bed. It’s your holiday now.
7. Exploring the Resort
Take a few minutes to walk around or join the orientation tour. Club Med Phuket is quite spacious, but easy to get used to.
Get to know where things are:
- Pool, restaurants, spa, and beach access
- Kids Club and activity zones
- Daily show schedule and theme nights
- Where to book excursions or spa sessions
If you’ve got little ones with you, don’t miss the Mini Club Med or Passworld for teens. There’s always something fun happening.

8. Helpful Local Tips
To wrap up our Club Med Phuket arrival information, here are a few helpful tips you might not have thought of:
- Wi-Fi is free, but the speed varies depending on where you are in the resort
- The resort is cashless, but keep a bit of Thai Baht on hand for tips or if you plan to explore outside Club Med
- ATMs are nearby, but there isn’t one inside Club Med itself
- Taxis and tuk-tuks are available right outside if you want to visit nearby markets or Patong
- Thai people are warm and friendly, and a simple “sawadee ka (female speaker) or sawadee kub (male speakers)” goes a long way
- Dress modestly if visiting temples or local areas outside the resort
9. Leaving Club Med Phuket
On your second-last day, check the information screen at reception or ask the front desk for your departure time if you booked a Club Med transfer.
A few things to note:
- Check-out time is 10am
- You’re still welcome to enjoy the resort facilities until 3pm
- Lunch on your last day is included, so no need to rush off hungry
Here’s how the check-out works:
- Pack your bags the night before
- Leave them outside your room at least one hour before your scheduled transfer time
- Be in the lobby 10 to 15 minutes before departure to identify your luggage
- Club Med staff will assist with everything else
The drive back to the airport takes around an hour, so plan accordingly. Even after you’ve checked out, you can swim, relax, or grab one more plate of pad thai before heading to the airport. No rush. Soak up every last moment.
10. Useful Contacts
Club Med Phuket
Phone: +66 76 396 123
Location: 3 Kata Road, Tambon Karon, Amphoe Muang, Phuket 83100, Thailand
Final Thoughts on Club Med Phuket Arrival Information
Getting familiar with the right Club Med Phuket arrival information means you can start your holiday the moment you land. No scrambling for forms. No awkward airport surprises. Just smooth sailing into sunshine, sea, and all-inclusive bliss.
So don’t forget to fill in your TDAC, check your passport, and pack smart. Club Med Phuket is all about easy living, good vibes, and memories you’ll keep long after the tan fades.