Club Med Kiroro Grand, Japan
All-Inclusive Hokkaido Mountain Resort



Club Med Kiroro Grand Quick Facts
- Location: Akaigawa-mura, Hokkaido, Japan
- Getting There: 2-hour drive from New Chitose Airport (CTS), or 90-minute train ride to Otaru followed by a 40-minute drive.
- The Vibe: Family-friendly alpine sanctuary with a whimsical “Enchanted Forest” indoor design.
- Best For: Multi-generational families, wellness seekers, winter powder purists, and summer trekkers.
- Standout Feature: Dual-season all-inclusive resort with a natural indoor/outdoor Onsen, 266 rooms, and Kids’ Clubs (ages 2–17).
- The Travelution Edge: Seamless flight mapping, private transfers from Chitose or Sapporo, and firsthand insights from our team’s personal visits to the resort.
Why Choose Club Med Kiroro Grand?
All-Inclusive Value & Peace of Mind
Club Med’s premium all-inclusive model removes all the stress of vacation budgeting.
Your single upfront rate covers unlimited gourmet dining across multiple restaurants, open bars with premium drinks, lift passes and lessons (winter), guided mountain sports (summer), and nightly live entertainment. There are no surprise bills at checkout.
Designed for Families
Dual-Season Masterpiece
You don’t have to wait for winter to experience Kiroro. While winter delivers an unbelievable 21 meters of legendary powder snow for world-class skiing, summer uncovers a hidden paradise.
The highland “Green Season” offers pristine nature treks and unique grass sports in a crisp, low-humidity climate (22°C to 25°C) that is the perfect escape from the sweltering heat of mainland Asia.
Japanese Wellness Culture
After an active day on the mountain, step into a deep cultural ritual. The resort features a stunning, natural geothermal Japanese Onsen.
Soaking in the indoor baths or the Rotenburo (outdoor hot spring) relaxes the mind and restores tired muscles, completely elevating your alpine holiday into a restorative wellness retreat.

Accommodation: Choosing Your Perfect Room
Designed to act as an extension of Hokkaido’s breathtaking winter wilderness, the accommodations at Club Med Kiroro Grand feature a stunning “Enchanted Forest” design aesthetic. Earthy wood tones, soft organic patterns, and forest-themed artwork create a cozy storybook sanctuary.
Superior Room
The Superior room category focuses on modern alpine functionality, striking a flawless balance between traditional Japanese comfort and contemporary resort design.
Superior Room
- Space: 36 sqm.
- Capacity: Up to 2 guests.
- Bedding: Two single beds that can be combined into one double bed.
Junior Superior Room
- Space: 38-40 sqm.
- Capacity: Up to 3 guests.
- Bedding: Two single beds that can be combined into one double bed plus one sofa bed
Family Superior Room
- Space: 40-44 sqm.
- Capacity: Up to 4 guests.
- Bedding: Two single beds that can be combined into one double bed plus two sofa beds
Deluxe Room
The Deluxe category introduces expanded square footage and separate living areas, making them incredibly popular for families who value space to unwind.
Junior Family Deluxe Room
- Space: 50 sqm.
- Capacity: Up to 3 guests.
- Bedding: Two single beds that can be combined into one double bed plus one sofa bed.
Junior Family Deluxe Room – Tatami
- Space: 65 sqm.
- Capacity: Up to 3 guests.
- Bedding: Two low beds close to the floor plus one sofa bed
Suite
The pinnacle of luxury at Kiroro Grand. Staying in a Suite unlocks premier resort privileges, including inclusive room service for continental breakfast, priority bookings for specialty dining, personalized turn-down services, and luggage assistance.
Junior Family Suite
- Space: 60 sqm.
- Capacity: Up to 3 guests.
- Bedding: One double bed plus one sofa bed
- Key Features: Includes a living room
Junior Family Suite
- Space: 68 – 85 sqm.
- Capacity: Up to 4 guests.
- Bedding: One double bed plus two sofa beds
- Key Features: Includes a living room
Master Family Suite
- Space: 139 – 149 sqm.
- Capacity: Up to 5 guests.
- Bedding: One double bed, twin single beds plus one sofa bed.
- Key Features: Includes a living room and children’s separate room
Interconnecting Rooms
Not available at this resort
Dining and Bars at Club Med Kiroro Grand
Refueling after conquering Hokkaido’s deepest powder lines is an absolute masterclass in culinary variety. Club Med Kiroro Grand perfectly blends authentic Japanese craftsmanship with world-class international cuisine. All meals, snacks, and open bar drinks are entirely included in your package, while a handful of specialized culinary experiences are available to elevate your stay.
Yoichi Restaurant
The grand culinary heart of the resort, paying a stunning architectural tribute to the enchanted beauty of Hokkaido’s ancient forests.
- The Experience: Operating as a sprawling international buffet for breakfast, lunch, and dinner, featuring multiple interactive live-cooking stations under the direction of internationally trained chefs.
- The Highlights: Indulge in an endless rotation of local delicacies like crab legs, sashimi, and authentic Sapporo soup curry. Don’t miss the custom ramen station to build your own steaming bowl of noodles.
- Dietary Needs: A dedicated vegetarian corner and options catering to various dietary requirements are available.
- Operating Hours
- Breakfast: 07:15 – 10:00.
- Lunch: 12:15 – 14:15.
- Late Lunch: 14:30 – 15:30
- Dinner: 18:45 – 21:00.
Ogon Restaurant
An incredibly cozy evening sanctuary that brings the comforting Asian tradition of interactive hot pots to the snow fields.
- The Experience: Included in your premium package, Ogon features a rotating menu of interactive hot pots drawing deep flavor inspiration from Japanese, Korean, Chinese, and Thai culinary cultures.
- The Tasting Basket Setup: To ensure the highest quality table experience, your booking includes one signature tasting basket per four guests (or per booking for smaller groups). This basket comes loaded with meat, seafood, and hot pot items.
- The Refill Policy: You can enjoy unlimited, free-flow refills on all fresh regional vegetables, broths, and dipping sauces to keep the pot bubbling. However, please note that ordering additional portions of meats or seafood items outside of your initial tasting basket will incur an extra charge.
Note: While entry is included, seating is limited. A reservation must be made in advance via the Club Med app or at the front desk.
Kaen Restaurant*
An unmissable evening feast that celebrates the smoky, irresistible art of traditional Japanese table-grilling.
- The Experience: Operating at an additional extra cost, Kaen delivers a premium, sensory-rich DIY barbecue experience that is not included in the standard package.
- The Highlights: Grill an exquisite selection of regional ingredients right at your table, including Hokkaido scallops, traditional Lamb Genghis Khan (a local Hokkaido specialty), heavily marbled Wagyu beef kalbi, and juicy local pork sausages. Pair your grilled feast beautifully with local rice, fresh kimchi, and local sake.
Ebisu Restaurant*
A minimalist, high-end sanctuary dedicated to the meticulous art of traditional Japanese raw seafood preparation.
- The Experience: Operating at an additional extra cost (not included in the standard package), Ebisu focuses strictly on showcasing the pristine, ocean-fresh bounty of Hokkaido’s coastal waters.
- The Highlights: Enjoy expertly sliced sushi and sashimi delicacies prepared right before your eyes by master chefs. Enhance the entire flavor journey by pairing your meal with a curated flight of locally distilled premium sake or traditional Japanese shochu.
Yotei Bar
The vibrant, high-energy social epicenter of the resort’s legendary après-ski lifestyle.
- The Experience: Located right next to the theater hub, this free-flow open bar serves up unlimited beers, wines, spirits, and cozy hot specialty drinks.
- The Highlights: Unwind after the slopes during the afternoon “Après-Ski Teatime” with fresh French pastries and hot cocoa, or return in the evening as friendly bartenders whip up signature cocktails while you enjoy live G.O stage performances and games.
Dietary & Drinks Notices
As a premier alpine resort, Club Med Kiroro Grand welcomes a diverse mix of local and international travelers, striving to accommodate a wide variety of dietary needs and food sensitivities. Because the culinary program features expansive, globally inspired menus, here are a few practical tips to help you navigate the dining halls smoothly:
- Pork and Alcohol Inclusions: Please note that pork is served alongside standard international dishes in the restaurant. Alcoholic beverages are also served throughout the venue.
- Free-Flow Drinks: Your all-inclusive package covers an extensive selection of beers, wines, spirits, and custom cocktails at bars and resort restaurants. Premium alcohol brands, elite liquors, and select boutique wines are excluded and remain available at an additional cost.
- Drink Responsibly: While drinks flow freely, Club Med promotes a safe, high-quality social environment and encourages all guests to drink responsibly for their own safety.
- Strictly No Alcohol to Minors: In full compliance with Japanese law, alcohol service is strictly restricted to guests aged 20 and older. Minors will not be served alcoholic beverages under any circumstances.
- Speaking with the Culinary Team: Guests with strict dietary restrictions, religious requirements, food allergies, or celiac disease are strongly advised to speak directly with the Head Chef or the Restaurant Manager upon arrival. The team can walk you through the daily buffet selections to identify safe options, point out specific ingredients, or discuss bespoke meal preparations where possible to help prevent cross-contamination.







Kids and Family at Club Med Kiroro Grand
Club Med Kiroro Grand is the ultimate multi-generational mountain sanctuary, specifically designed to give families a seamless, stress-free vacation. The resort combines Hokkaido’s magical natural environment with world-class, supervised kids’ clubs that infuse nature exploration, winter ski progression, and summer outdoor adventures into your children’s stay.
Baby Welcome
For families traveling with infants, the Club Med Baby Welcome program is a signature service designed to ensure a stress-free and seamless vacation experience from the moment you arrive. This complimentary service, available for babies aged 4 months to under 2 years, provides essential childcare equipment directly in your room, allowing you to travel lighter without sacrificing comfort.
What’s Included in Baby Welcome?
To make your stay as convenient as possible, the following items are provided upon request (subject to availability):
- In-Room Essentials: A baby cot, changing mat, and baby bath.
- Feeding Support: A bottle warmer and basic sterilization equipment.
- Mobility: A stroller is available for navigating the resort’s grounds.
Dining for Little Ones
Club Med Cherating goes beyond in-room gear to support your baby’s nutritional needs:
- Baby Corner: Located within the main buffet restaurant, this dedicated area provides savory and sweet baby foods, along with the equipment (blenders, microwaves) needed to seamlessly prepare your child’s meals.
- Baby Food: A selection of jars and fresh ingredients are available to ensure healthy, balanced meals throughout the day.
Travelution Specialist Insight:
“The Baby Welcome service is an absolute game-changer for parents heading to the snow or summer mountains. Not having to pack a bulky stroller or bottle warmer means vastly lighter luggage—an absolute blessing when navigating winter airports. Travelution Tip: While the Baby Welcome gear is complimentary, it is strictly subject to resort availability, so please let us know the moment you book so we can lock these essentials in for your room!”
Baby Club Med *
Not available at this resort.
Petit Club Med *
For toddlers aged 2 to 3 years old, the Petit Club Med at Club Med Kiroro Grand offers a vibrant, specially designed environment where they can explore, learn, and socialize under the supervision of expert G.Os. Unlike the clubs for older children, the Petit Club provides a more intimate and tailored experience that balances active mountain play with necessary moments of rest.
Activities & Development
The Petit Club program is built around the “Positive Education” philosophy, focusing on early learning, sensory discovery, and alpine confidence.
- Snow & Nature Exploration: In winter, toddlers get their very first gentle introduction to snow play, snowball throwing, and safe sledding. In summer, the program shifts to guided nature walks through lush, fresh mountain trails.
- Creative Exploration: Indoors, toddlers participate in interactive arts and crafts, puppet shows, storytelling, and educational games designed to spark curiosity.
- Early Sports: Children can burn off energy in a safe, soft-play setting with age-appropriate physical activities like Baby Gym, obstacle courses, and musical dance games.
- Show Time: Toddlers even get their own moments in the spotlight, participating in adorable mini-shows and family evening entertainment on the main stage.
Dining & Comfort
- Tailored Meals: Children dine with their G.O hosts in a dedicated, supervised area of the restaurant featuring menus created specifically for younger palates, ensuring balanced nutrition after an active morning.
- Napping Areas: To accommodate a toddler’s natural rhythm, the Petit Club includes cozy, quiet, and temperature-controlled dedicated nap rooms for daily rest periods.
- Additional Cost: Unlike the clubs for children aged 4 and above, Petit Club Med is not included in the standard all-inclusive package and requires an additional daily fee.
Travelution Specialist Insight:
“The Petit Club is fantastic for giving toddlers their first taste of independence while parents enjoy hitting the advanced ski slopes or relaxing in the wellness spa. Because this service has very strict child-to-staff capacity limits and is in incredibly high demand, we strongly recommend booking the Petit Club at the same time as your room. Waiting until you arrive at the resort usually means missing out!”
Mini Club Med
Designed for children aged 4 to 10 years old, the Mini Club Med + at Club Med Kiroro Grand is an adventurous alpine haven where kids can create lasting memories while parents enjoy some well-deserved relaxation. Fully included in your premium all-inclusive package, this club is divided into age-specific groups (4–5 years, 6–7 years, and 8–10 years) to ensure that every child engages in activities perfectly suited to their development and skill level.
A World of Discovery and Adventure
The Mini Club Med program is built on the philosophy of fostering cooperation, courage, and creativity through play, offering a diverse schedule that completely pivots depending on the season:
- The Winter Slopes (Kids’ Ski School): The absolute highlight of the winter season. Children are fitted for gear and hit the snow for daily, professionally coached ski lessons tailored to their skill level. They will learn to carve safely on Kiroro’s legendary powder, culminating in an exciting end-of-week medal ceremony.
- The Summer Peaks (Green Season Sports): During the sunny summer months, the fun shifts outdoors and indoors. Kids can scale the indoor Wall Climbing routes, experience the unique thrill of Grass Skiing down the rolling green hills, or try their hand at Park Golf and Tennis.
- Creative Arts & Nature Exploration: Children participate in interactive workshops and guided eco-walks to learn about Hokkaido’s fascinating winter wildlife, native plants, and mountain ecosystems.
- Evening Performances: A core highlight for many is the Mini Club Show. Children take to the resort’s main stage to perform fully costumed dance or talent routines for their families as part of the nightly entertainment.
Dining and Socializing
- Lunch with G.O.s: Children have the option to dine with their new friends and instructors at a dedicated, fun-filled table, turning mealtime into a lively social event while parents enjoy a quiet meal.
- Themed Days: From snow-castle building competitions in the winter to “Mountain Detective” treasure hunts in the summer, the club fosters a deep sense of community and international teamwork.
Practical Information
- Operating Hours: The Mini Club runs from 8:30 AM to 5:30 PM, and again from 7:00 PM to 9:00 PM for evening activities.
- All-Inclusive: This service is fully included in your stay, allowing children to come and go as they please (with parental sign-in/out).
Travelution Specialist Insight:
“The Mini Club Med is where the real ‘Club Med Spirit’ shines. It’s not just childcare; it’s an immersive, confidence-building mountain camp. Travelution Tip: Make sure your kids don’t miss the morning sessions, especially in winter, as that is when the core ski school lessons take place. Also, encourage them to join the evening show rehearsals. Watching your child proudly perform on the big resort stage is often the absolute highlight of the entire holiday!”
Teens Club and Chill Pass
At Club Med Kiroro Grand, teenagers are given their own dedicated space to socialize and explore through specialized programming designed for older kids. These seasonal offerings ensure that young adults have the freedom to experience Hokkaido’s spectacular alpine paradise at their own pace, with just the right balance of structure and independence.
Club Med Teens (Ages 11–13)
This program is designed for younger teenagers who are looking for high-energy mountain adventures and easy social connections with peers their own age.
- Focus: Socializing through shared interests, dynamic team-building, and high-energy group activities.
- Winter Slopes: Teenagers hit the mountain together in supervised ski or snowboarding groups, carving through Kiroro’s legendary powder with peers of a similar skill level.
- Summer Peaks: The action moves to high-altitude outdoor sports, featuring mountain biking treks, indoor wall climbing challenges, and spirited flag football tournaments.
- Evening: Participants hang out together for early dinner socials and often prepare for a dedicated teen performance on the resort stage.
Club Med Chill Pass (Ages 14–17)
The Chill Pass is specifically imagined for older teens to encourage independence, screen-free interaction, and a more relaxed, “no obligations” holiday vibe.
- Focus: A laid-back, autonomy-first approach that allows older teens to completely escape the feeling of a traditional, structured kids’ club.
- Lounge Spaces: Teens gain access to dedicated hangout zones within the resort where they can listen to music, play pool or table tennis, play cards, or just relax with new friends from around the world.
- Tailored Adventures: Activities are completely geared toward their desire for independence. In winter, they can form independent riding groups on the slopes, while summer brings mountain boarding sessions or casual golf and tennis matches.
- Nightlife: Special evening events designed just for them, including private mocktail socials, stargazing over the crisp mountain ridges, or late-night music and dance hangouts.
- Availability: These teen programs operate strictly during peak school holiday periods when families with teenagers are most frequent at the resort.
Travelution Specialist Insight:
“The split between ‘Teens’ and ‘Chill Pass’ at Kiroro Grand is a brilliant move because a 17-year-old and an 11-year-old have vastly different ideas of a great holiday. While the 11–13s thrive on the high-energy group games and guided slope sessions, the older 14–17s really value the Chill Pass’s exclusive lounge areas. It gives them a safe space to just ‘be’ and make vacation friends naturally, which is exactly what older teenagers want.”
Amazing Family!
The Club Med Amazing Family! program at Kiroro Grand is an award-winning initiative designed to bring parents and children together through a weekly agenda of shared activities. Included in your premium all-inclusive package, the program encourages families to “ditch the screens” and reconnect in Hokkaido’s breathtaking alpine setting through five distinct pillars of play.
The Five Pillars of Amazing Family
- Time to Move: Energizing group games tailored to the stunning mountain landscape, such as multi-generational obstacle courses, lawn games, and spirited family snowball tournaments.
- Time to Play: Large-scale collaborative fun inside the cozy resort or out on the lawns, featuring life-sized versions of classics like Giant Jenga, massive Twister mats, Mölkky, and Connect 5.
- Time to Care: Meaningful nature-based activities and mindfulness, including Family Yoga overlooking the peaks, eco-conscious workshops, and learning about Hokkaido’s unique local flora, fauna, and environmental sustainability.
- Time to Quest: Interactive resort-wide treasure hunts. Families work as a unit to decode clues, solve riddles, and complete fun physical challenges hosted by the G.Os to discover the mountain heritage.
- Time to Celebrate: Joyful communal moments to wind down an active day, such as high-energy afternoon parties hosted by the entertainment team featuring music, dancing, themed Bubble or Color Parties, and the beloved Family “Big Snack” afternoon tea time.
Why It’s Unique
Unlike traditional kids’ clubs where children play separately while adults relax, the Amazing Family program is specifically curated for intergenerational bonding. It provides a dedicated space where grandparents, parents, and children can share the exact same experiences, ensuring that you return home with a much deeper connection to each other
Travelution Specialist Insight:
“Amazing Family is the perfect antidote to ‘parallel vacationing’ in the mountains. Instead of parents hitting the advanced slopes and kids staying in the clubs all day, you are coming together in the afternoon to build a giant Jenga tower or solve a resort-wide mystery. It transforms Kiroro Grand from a place where your kids are safely cared for into a magnificent playground where you actually play together.”
One Spectacular Resort, Two Distinct Worlds
The Winter Season
(December – May)
- The Vibe: An elite, high-adrenaline winter wonderland.
- The Secret: A staggering 21 meters of average annual snowfall, Kiroro receives some of the deepest, lightest powder on Earth (“Japow”).
- Included Highlights: Ski passes, English-guided ski and snowboard lessons, ski-in/ski-out mountain access, and cozy alpine comfort food.
The Summer Season
(June – September)
- The Vibe: A refreshing, active wellness and eco-exploration sanctuary.
- The Secret: While the rest of Asia swelters in humid heat, Kiroro’s highlands hover at a crisp, blissful 22°C to 25°C with zero humidity.
- Included Highlights: Guided mountain trekking, grass skiing, mountain boarding, tennis, park golf, and vibrant summer eco-camps for kids.

Why Book Club Med Kiroro Grand with Travelution Holidays?
As the only Club Med Platinum Travel Agent in Malaysia, we don’t just book rooms. We strategically design stress-free travel experiences. Here is the Travelution difference:
Stress-Free Support
Travel rarely sticks to standard 9-to-5 office hours. Whether you need to reach out to us at night, over the weekend, or even on a public holiday, we are here to help.
Create a WhatsApp group chat with your travel party so we can keep everyone aligned, share essential arrival preparation reminders, and ensure a completely seamless journey from start to finish.
No Extra Fees, Just Extra Value
You will never pay more than booking direct with Club Med. Because of our elite agency partnership status, we pull inventory and prices directly from the live system. We know the tricks of the trade, meaning you get all of our expert, human-to-human service with no additional cost to you.
Malaysia’s Only Platinum Club Med Travel Agent
Since 2023, Travelution Holidays has been recognized as the Top Club Med Travel Agent and currently holds the exclusive title of the only Platinum Travel Agent in Malaysia.
This elite status grants us direct access to early bird rates and real-time flash sale updates, allowing us to strategically secure and optimize the best possible value for your all-inclusive investment.
Real, First-Hand Resort Knowledge
We don’t sell from a brochure. Our team has actually stayed in the rooms, eaten the food, walked the resort grounds, and experienced the vibrant G.O culture firsthand. Because we know the physical layout inside out, our tips and advice are real, practical, and tailored entirely to you. From requesting the absolute best room blocks for your family’s needs to navigating the dining schedules flawlessly.
Personalised VIP Service
Skip the automated call centers and the frustration of long wait times. As a local, Malaysia-based team, we provide a dedicated human touch to every single reservation.
Whether we are orchestrating a multi-generational family reunion, a dream honeymoon, or a high-impact company incentive trip, we tailor the Club Med experience to your exact requirements. From flight arrangements and airport transfers to arranging a surprise birthday cake, we do the heavy lifting behind the scenes so you can simply enjoy the holiday.
Want to plan in person? Feel free to visit our Petaling Jaya office for a face-to-face consultation over tea or coffee. We’re here to make your travel planning as seamless as the holiday itself.
Club Med Kiroro Grand Frequently Asked Questions
What is the nearest airport, and how long is the transfer to the resort?
You will fly into New Chitose Airport (CTS) in Sapporo. The drive to the resort takes approximately 2 hours via the Club Med shared shuttle bus or private transfers.
- Flight Time Warning: Club Med’s collective shuttle schedules generally cover flights arriving at Chitose before 18:30 PM and departing after 11:00 AM. If your flights fall outside these times (for example, the early morning AirAsia flight back to Kuala Lumpur), don’t worry, just let us know and we can arrange a private vehicle transfer for you instead!
What are the official check-in and check-out times?
- Check-in: Your room will be ready starting at 15:00 PM.
- Check-out: Room keys must be returned by 10:00 AM.
- Maximizing your last day: If your airport shuttle leaves later in the afternoon, you can securely store your luggage in the resort’s holding room. You are fully welcome to keep enjoying the open bars, restaurants, and facilities until your departure bus arrives.
What is the difference between Kiroro Grand and Kiroro Peak?
They are sister resorts located just a 3-minute shuttle or gondola ride apart, but they target entirely different travelers:
- Kiroro Grand: Family-centric, welcoming guests of all ages. It houses all of the dedicated kids’ clubs, large family suites, multi-generational activities, and the main buffet restaurant.
- Kiroro Peak: An intimate, tranquil sanctuary restricted to adults and teenagers aged 12 and above, ideal for couples and solo powder purists.
Are there laundry facilities on-site?
Yes! This is incredibly convenient for drying out under-layers or packing light. The resort features self-service, coin-operated washing machines and dryers.
What medical services are available if someone gets sick or injured?
Please note that there is no medical clinic or doctor on-site at the resort.
For basic first aid, the resort can assist with minor bandages, but if you require a doctor or face a medical emergency, you will need to go to a hospital. The resort’s Reception team is fully trained to handle these situations and will immediately assist in making arrangements and coordinating transport to the nearest hospital.
- Travelution Tip: Because medical care and hospital transfers in Japan are exceptionally costly for foreigners, comprehensive travel insurance that covers alpine winter sports is a complete must. If you do need to go to the hospital, we strongly advise contacting your travel insurance provider immediately before you arrive at the hospital. Most insurance companies require you to activate a claim or obtain pre-authorization first so they can coordinate directly with the Japanese hospital for cashless payment or smooth reimbursement.





















