Hokkaido Private Transfers

• Private transfer prices indicated are per vehicle per way, applicable for services until 30 April 2026.
• This private transfer service is provided by local transportation companies in Hokkaido and is not affiliated with Club Med, nor is it contracted by Club Med.
• Prices are subject to change at any time due to various factors, including specific dates, toll, fuel, vehicle availability, the number of people, and the number of baggage and ski bags. 
• We recommend customers to pay in Malaysia Ringgit (MYR) to avoid currency conversion charges.
• Changes are accepted up to 7 days prior to service date and subject to availability.
• Cancellation up to 12 days before service date is free of charge. Bookings cancelled from 11 to 5 days is subject to 50% penalty of total cost, while cancellation within 4 days, is subject to 100% penalty of the total cost. Cancellation after 3pm, Japan Time (JST) will be treated as cancelled the next day
• Surcharges apply for pickups between 21:30 and 06:00 hours, multiple pickups or drop-offs within the same area, during peak season, and other specified periods.
• If your flight is delayed or cancelled, please contact us immediately. A new service date or time will be arranged at no extra charge, subject to availability. You may need to wait until a suitable vehicle can be provided. If you decide to make alternative arrangement and cancel the booking, cancellation policy will apply.
• In the event the driver has been despatched to the airport before the notification of the flight delay or cancellation, a 100% cancellation fee will apply, irrespective if the driver has reached the pickup location.
• It is strongly advised to safeguard yourself with travel insurance to cover potential cancellation fees
• Refunds are subject to the cancellation policy and the refund amounts provided by the supplier. The refund may vary due to changes in currency exchange rates. Bank charges such as processing fees or currency conversion fees are non-refundable. 
• If the number of passengers or baggage exceed the declared at the time of booking, alternative or additional vehicle may be required (subject to availability) and additional charges will apply.
• It is your responsibility to be ready at the pickup location at least 15 minutes before the scheduled time. If the driver is required to wait more than 15 minutes beyond the scheduled time for reasons within your control, a waiting charge will apply.
• A booking will be treated as cancelled if you are not at the pickup location within 15 minutes of the scheduled pickup time for reasons within your control.
• If more than one drop off or pick up location is requested, a surcharge will apply. Additional stops such as going to supermarket or ski gear rental shops can be request at the time of booking. A waiting charge will be applied. 
• Transport supplier accepts no responsibility for any financial losses, missed flights or any other events due to the transfer vehicle arriving or departing later than the expected time due to adverse weather, vehicle breakdown, traffic conditions, road closures or any other unexpected circumstances.
• If for any reason, the transport supplier it unable to provide the requested service, any compensation will be limited to the total amount of the booking.
• Transport supplier’s s terms and cancellation/change policies apply.
• We are not responsible for any errors or omissions.

For further enquiries, please contact Travelution Holidays. All prices are subject to change.