Club Med Cherating Arrival Information

Ready for your beach escape to Club Med Cherating? You’re in for a relaxing, sun-soaked getaway. But before you switch on holiday mode, Club Med Cherating arrival information isn’t something most people think about until the last minute, but trust us, knowing what to expect can make your first day a whole lot smoother.

Before You Travel

Travel Documents

• Malaysians: MyKad
• Foreigners: Passport
• A copy of your flight ticket (if applicable)
• A copy of your Club Med booking confirmation
• Infants using Baby Club service: Health record showing your infant’s up-to-date vaccinations, including proof of the first immunizations for diphtheria, tetanus, and polio.

Things to Do

• Download the Club Med app on App Store or Google Play to get the latest timetable updates

Health and Safety

• Travel insurance covering medical and trip cancellation. Malaysian travellers may contact Travelution Holidays to purchase a suitable plan.
• Pack medication and prescriptions in carry-on

Money

• Credit cards are accepted at Club Med
• Club Med is cashless, but it’s a good idea to carry some small bills for personal expenses outside the resort.

Connectivity

• Mobile phone coverage can be spotty in some areas.
• Free Wi-Fi is available throughout the resort.

What to Pack

Clothing

• Light, breathable clothes for tropical weather
• Swimwear (bring at least two sets)
• Light cover-up or sarong for the beach and pool
• Evening theme wear (optional). Club Med evening themes are shared one week in advance.

Foot Wear

• Flip-flops or sandals
• Sports shoes for activities

Extras

• Sunglasses, hat, and sunscreen
• Insect repellent

Airport Check-in

• On regular travel days, arrive at the airport at least 2 hours before departure.
• During school holidays, long weekends, or public holidays, plan to arrive 4 hours before departure to avoid long queues
• Please check that you are departing from the correct terminal in KLIA:
  • Malaysia Airlines: Terminal 1. Check-in row H
  • Batik Air: Terminal 1. Check-in row E or F
  • AirAsia: Terminal 2

Arrival at Sultan Ahmad Shah Airport Airport

If You Booked a Club Med Transfer

• Look for a Club Med representative holding a Club Med sign in the arrival hall.
• They will assist you with luggage and guide you to the shared shuttle to the resort.
• Travel time from Sultan Ahmad Shah Airport to Club Med Cherating is about 1 hour.

If You Arranged a Private Transfer

• Your driver will usually wait at the designated meeting point with your name sign.
• Travel time is around 1 hour, depending on traffic.

Self Drive to Club Med Cherating

If you prefer a road trip, driving from Kuala Lumpur to Club Med Cherating is a straightforward and scenic option. The journey covers approximately 282 km and typically takes around 3 to 3.5 hours, depending on traffic. Waze Directions

EV Charging Station

• There is currently no EV charging station inside Club Med Cherating
• Nearest station is 5-minute drive away. Here is the location on Google Maps.
• Charging stops along the highway to Club Med Cherating
  • Petronas Genting Sempah
  • Shell Temerloh R&R
  • Petronas Gambang R&R
  • Detour into Kuantan to top up your charge before arriving at the resort.

Group Arrivals

If you’re arriving as a group at the same time, and you booked your stay with Travelution Holidays, please let us know in advance. Share your:

• Estimated arrival time
• Type of transportation – car, van, or bus
• Vehicle registration numbers

This helps the resort prepare and ensures there are enough Club Med GOs to welcome and assist your group. It really makes the whole check-in process smoother and less stressful for everyone involved.

Arrival at Club Med Cherating

• Check-in is from 3pm. If you arrive earlier, an early arrival fee applies, which includes lunch.
  • MYR180 per adult
  • MYR140 per teen (12-17 years)
  • MYR110 per child (4-11 years)
  • Waived for Club Med Silver, Gold, or Platinum member
• Show a soft copy of your Club Med confirmation at the security gate.
• There may be a short wait before your car can enter the lobby area if there are other guests arriving at the same time.
• Drop off passengers and luggage at the lobby. A Club Med GO will provide you with a parking coupon. Then, proceed to the open-air car park to park your car and walk back to the lobby.
• You will be welcomed by the Club Med GOs and guided to the theatre for check-in
• Check-in process includes:
  • Room assignment
  • Resort wristband (works as your key and ID in the resort)
  • Orientation briefing about activities, dining, and facilities

During Your Stay

Quick Note About Monkeys

There are monkeys around the resort. It’s part of the charm of being so close to nature. They are cute to watch and often entertaining, but also very clever and little sneaky. Here are a few friendly tips to avoid any monkey mischief:

• Carry any food carefully. They have been known to snatch things from people’s hands.
• Don’t leave food out in the open. They will help themselves
• Keep your room door closed, even if you’re just stepping out for a minute.
• Avoid leaving phones, iPads, or bags unattended outdoors, some guests have had their gadgets snatched.

The monkeys are great fun to spot from a distance, but a lot less fun if they walk off with your snacks or your tech. So enjoy the wildlife, but just stay a little cautious too.

Bedding Arrangement

• Superior rooms come with two single beds. Can be joined as a double or kept as two singles
• If the default bed arrangement isn’t what you prefer, just let the Club Med GO team know. They’ll be happy to arrange it according to your preference.
• Suites come with one double bed that is fixed and cannot be separated.

Restaurants & Bars

If you have dietary restrictions, simply let the restaurant manager or head chef know. They’ll be happy to suggest alternatives and do their best to accommodate your needs.

• Mutiara – Main Restaurant
  • 07:15 – 09:45 – Breakfast
  • 12:00 – 14:00 – Lunch
  • 18:45 – 21:15 – Dinner
    
• Enak Restaurant
  • 09:45 – 11:00 – Late Breakfast
  • 14:30 – 17:30 – Late Lunch
  • 21:30 – 22:45 – Late Dinner
    
  • Dinner Ala Carte – 19:00 / 19:30 / 20:00
    Reservations Required
    
• Rembulan – Specialty Restaurant
  • Closed for maintenance
    
• Bars
  • 09:00 – 00:00 – Orchid (Main Bar) 
  • 09:30 – 12:00 – Beach Bar
  • 14:30 – 17:30 – Beach Bar
  • 10:00 – 18:00 – Zen Bar (Zen Pool)

Activities

Some activities may be changed, or suspended depending on the weather. Please check daily timetable for latest update.

Sports & Wellness

• Badminton, Basketball, Futsal, Pickleball, Bocce Ball, Ping Pong, Tennis, Trapeze, Archery, Squash, Rock Climbing, Sailing, Kayak, Paddle Board, Mahjong,
• Yoga and meditation sessions
• Swimming pool activities

Kids & Family

• Registration at 8.30am
• Baby Club (4-23 months) – Extra Cost
• Petit Club (ages 2-3) – Extra Cost 
• Mini Club Med (ages 4–10)
• Teens Club (ages 11–17)

Evening Entertainment

• Nightly shows performed by G.Os 
• Themed parties and live music

Departure and Check-Out

Check-Out Time

• Vacate your room by 10:00 AM
• Continue to enjoy the resort facilities until your departure, with lunch included.
• Late check-out subject to availability and extra charge. Requests should be made at least 1 day in advance.

What to Do Before Leaving

• Return room key/wristband
• Settle the MYR 3.00 Pahang State Sustainability Fee (per room, per night), along with any additional charges such as spa treatments, excursions, or boutique purchases
• Leave your luggage outside your room at least 1 hour before departure and inform reception for pick-up.
• If you need to freshen up before leaving, you can use the shower rooms located below the main bar.

If You Have a Club Med Transfer

• Check the TV near the reception to confirm your departure time.
• Be ready in the lobby at least 15 minutes before pick-up.

If You Arranged a Private Transfer or Self-Drive

• Depart from resort by latest 3pm
• Phuket Airport can be busy, especially during holiday seasons.
• If bad weather is expected, it’s best to allow extra time and be prepared to leave earlier to avoid delays.

Contact Information

Club Med Cherating
29th miles Jalan Kuantan -Kemaman Pahang Darul Makmur, Jalan Kuantan Sungai Lembing, 26080 Kuantan, Pahang
Phone: +609-581 9133

Club Med Cherating Arrival Information

Whether it’s your first trip or a return visit, Club Med Cherating always manages to charm. Now that you’ve got the Club Med Cherating arrival information covered, you’re all set for a seamless start to your trip.

Just remember, pack your sunnies, bring insect repellent, and let the resort take care of the rest.

Enjoy your stay at Club Med Cherating!