If you’re considering a ski holiday in Hokkaido, this Club Med Kiroro Peak review shares the highlights of our three-night stay. Crisp mountain air, memorable meals and warm hospitality made it one of my most memorable ski getaways.
Club Med Kiroro Peak combines ski-in, ski-out access with a relaxed mountain atmosphere for guests aged 12 and above. Opened in December 2022 following the transformation of the former Sheraton Hokkaido Kiroro Resort, it is a lovely option for couples, friends and families with older children. The skiing, onsen and welcoming team were highlights of our stay. As with any ski holiday, access to the slopes depends on snow conditions and lift operations.
It’s also located right next to its sibling, Club Med Kiroro Grand, which opened about a year later in December 2023. They’re technically separate properties, but closely connected.
Our three-night stay gave us a taste of the skiing, dining and relaxed evenings at Kiroro Peak. These photographs and experiences are from that visit; menus, schedules and package details may differ on another stay.
Club Med Kiroro Peak Location
Club Med Kiroro Peak is tucked away in western Hokkaido, Japan, surrounded by the Asari-dake and Nagamine-dake mountains. The snowy mountain setting felt peaceful during our visit and was a beautiful backdrop for time on the slopes and relaxed evenings at the resort.
Kiroro has a reputation, especially among skiers and snowboarders who know their stuff. The powder here is next-level. We’re talking about some of the highest snowfall in the world, over 20 metres a year. And it’s not just quantity. The snow is light, dry, and ridiculously soft. If you’re into powder runs, you’ll know what that means. You carve once and it’s like you’re floating.
Kiroro’s long ski season gives snow lovers a choice between deep-winter and spring trips. The mountain and resort have separate operating calendars, and early- or late-season skiing is more dependent on conditions. The mountain’s operating calendar is useful when comparing dates.
Getting to Club Med Kiroro Peak
For our trip, we flew Malaysia Airlines from Kuala Lumpur to Tokyo Narita, then continued to New Chitose on a Jetstar Japan flight booked as a Japan Airlines codeshare. On the return journey, I flew Japan Airlines via Tokyo to Kuala Lumpur. This routing worked well for us, with everything running on time.
Malaysia Airlines Review
Our Malaysia Airlines flight from Kuala Lumpur to Tokyo Narita was on an Airbus A350 with a 3-3-3 economy layout. We found the seats comfortable for the seven-hour journey, with enough legroom to settle in. Polite service and an on-time arrival made for a relaxed start to the holiday.
Narita was our first stop in Japan before the domestic connection to Hokkaido. Visit Japan Web is a useful, optional way to prepare arrival forms in advance; travellers who do not use it can complete the required forms on arrival.
The extra connection made this a full travel day rather than a quick airport-to-resort hop. For the practical details, our Club Med Japan arrival guide covers airport formalities and resort arrival arrangements, while the Kiroro transport guide compares the onward options.
Jetstar Japan Review
At Narita Terminal 3, we used Jetstar Japan’s self-service check-in before the short flight north to Hokkaido.
The flight from Tokyo Narita to Chitose was on an Airbus A320, pretty standard for low-cost, short-haul routes. The journey took about 1 hour and 45 minutes.
Now, Jetstar Japan being a budget airlines does not include meals or drinks. But since we booked the flight under a Japan Airlines codeshare as part of our international itinerary, we were given a JPY300 credit per person to use on board. It was enough for a small treat during our flight; onboard credits depend on the fare and offer booked. We picked up a Wilkinson Black Whisky, a smooth and tasty Nikka Whiskey. One of the crew asked if we really wanted it opened, since it was only 10am. I guess they were trying to be polite, or maybe they were just a bit surprised we were already reaching for the alcohol that early in the day. Either way, it made for a fun little moment.
Arrival at Chitose Airport
At New Chitose’s domestic terminal, the Club Med team met us for our booked transfer. We had time for lunch and a look around the airport before setting off. Meeting points and transfer timings vary with the flight and booking; our Kiroro transport guide has the planning details.
Exploring New Chitose Airport
With time to spare before the transfer, we explored Chitose airport. Upstairs, the combined departure and shopping area turned out to be surprisingly well-equipped. We spotted a small Uniqlo and even managed to snag a warm vest that was completely sold out back in Malaysia.
Then came lunch. We found ourselves at the food court on the third floor and went straight for the miso ramen, fragrant, comforting, and just what we needed in the chilly weather. It cost JPY850 and honestly, not bad at all for an airport meal. Bonus: there was a free water dispenser in the food court, so we skipped buying drinks too.
Transfer from New Chitose Airport to Club Med Kiroro Peak
Once lunch was done, we headed back to the waiting area right on time. The staff at the Club Med transfer desk was already there and quickly gathered us together. They led us outside, and sure enough, our van was ready and waiting. The team helped load our luggage, and just like that, we were off on the two-hour ride to Club Med Kiroro.
The journey itself felt like something out of a snow globe. Everything from trees, rooftops, open fields was blanketed in fresh, powdery snow. There was this calm, quiet beauty to it all. We found ourselves just staring out the window, a bit in awe. It’s one of those drives where you barely talk because the scenery does all the talking for you. Peaceful, still, and honestly kind of magical.
About halfway through, we pulled into a small rest stop to stretch our legs and use the bathroom. It wasn’t a long break, just enough time to move around a bit and warm up with some hot drinks. We also picked up a few snacks, mostly out of curiosity. It was a nice little pause before continuing the rest of the journey through that wintry wonderland.
Welcome Home to Club Med Kiroro Peak
As soon as we arrived at Club Med Kiroro Peak, we were greeted with a warm smile from James at the reception. He didn’t waste time. He quickly shared his WhatsApp number so we could reach him anytime if we needed help with anything. He gave us a walkthrough of the essentials like the room key and ski pass, then took us on a short tour of the resort’s main facilities before showing us to our room.
Club Med Kiroro Peak All Inclusive Package
The all-inclusive ski package brings the main parts of the holiday together, leaving fewer separate arrangements to think about. Its core inclusions are:
- Comfortable accommodation
- Four daily international buffet meals – breakfast, lunch, late lunch, and dinner
- All-day snacks
- Open bar with standard tea, coffee, soft drinks, mocktails, cocktails and other included selections; premium choices may cost extra
- Ski and snowboard group lessons for all levels
- A lift pass for the included ski days, subject to mountain operations
- Leisure activities
- Nightly entertainment
- Free Wi-Fi throughout the resort
Equipment rental, private lessons, spa treatments and some dining experiences are extra costs to factor into the holiday budget. The included lift pass starts the day after arrival, with the final ski day and lesson schedule determined by the booked package.
Club Med Kiroro Peak Dining
The Kaen – Yakiniku Specialty Restaurant at Club Med Kiroro Grand
We kicked off our first dinner at The Kaen, a Yakiniku specialty restaurant located over at Club Med Kiroro Grand, just a quick 3-minute drive from our resort. Even with a heavy snowstorm that evening, the cosy warmth inside and the sizzling meats made it worth the effort.
Just a heads-up, The Kaen isn’t part of the all-inclusive package, so it’s a paid dining experience. Still, if you enjoy grilled meats, it’s definitely one to try.
A pleasant surprise that night was bumping into Dina, the restaurant manager. I actually knew her from before, back when she was the Bar Manager at Club Med Cherating. She recognised us right away, gave us a warm welcome, and made sure we were comfortably seated at a quiet corner table. Little moments like that just make the experience feel extra personal.
The Otaru – Main Restaurant at Club Med Kiroro Peak
Otaru is the main restaurant at Club Med Kiroro Peak. Its Asian and Western dining areas gave our meals a welcoming sense of variety. During our stay, the Western area served breakfast, lunch and dinner, while the Asian area opened for lunch and dinner.
Breakfast here is a proper treat. There’s something for everyone. Sashimi, udon, overnight oats, omelets, bacon, sausages, mini hash browns, waffles, and those fluffy little pancakes that disappear way too quickly from your plate.
For lunch and dinner, you’re spoilt for choice. They mix things up daily. Expect a wide range of dishes. Fried rice, noodles, and sushi on one end. Pasta and pizza on the other. Even grilled fish or steak if you’re after something a bit more Western. Some days, there’s tonkatsu or snow crab. Other days, you might find ramen and even more sushi. There’s always something interesting. You won’t get bored of the food here, that’s for sure.
Oh, and don’t skip dessert. The soft-serve ice cream, especially the vanilla and lavender flavours, is a small but sweet highlight at every meal.
Club Med Kiroro Peak Bar – The View
The View bar at Club Med Kiroro Peak is where most people end up after a day out in the snow. It’s warm, it’s inviting, and those mountain views through the floor-to-ceiling windows? Pretty spectacular.
On the menu, there are two signature cocktails worth trying. The first is the Otaru Cruise – a light and fruity mix of vodka, soju, strawberry syrup, and cranberry juice. It’s refreshing, a bit sweet, and honestly very easy to sip on while you’re defrosting from the slopes.
Then there’s the Cape Kamui. This one’s a little more complex. It blends sake, peach syrup, green tea, and lemon juice. That slight tartness from the lemon cuts through the sweetness beautifully. If you’re into cocktails that feel a bit more layered, this one’s for you.
During our stay, the bar offered Sapporo Classic, Yebisu Black and a wide selection of coffee, tea, soft drinks, juices, cocktails, mocktails, milkshakes, house wines and spirits. Standard tea, coffee, soft drinks, mocktails and cocktails are included, while premium selections may cost extra. These were the drinks on our visit; exact menus and brands can change.
Drinks We Enjoyed at Club Med Kiroro Peak
- Hot Beverage – Espresso, Cappuccino, Americano, Latte, Mocha, Hot Chocolate
- Tea – Honey Citrus, Honey English Breakfast, Earl Grey, Darjeeling, Green Tea, Oolong Tea, Chamomile
- Soft Drinks -Coke, Coke Zero, Sprite, Melon Fanta, Ginger Ale, Tonic Water, Soda Water, Aquarius, Calpis
- Juice – Orange, Apply, Grapefruit, Pineapple, Mango, Cranberry, Guava
- Iced Beverage – Iced Americano, Iced Latte, Iced Chocolate, Iced Tea
- Old But Gold – Moscow Mule, Margarita, Pina Colada
- Kiroro Signature – Otaru Cruise, Capa Kamui
- Mocktail – Passionate, Fruit Park Niki, Mango Tango, Ginger Fox
- Milkshake – Vanilla Syrup, Chocolate, Strawberry, Monkey Breakfast (Banana)
- Beer – Sapporo Classic, Yebisu Black
- House Wine – Red, White, Rose, Sparkling
- House Brand Spirit – Vodka, Gin, White Rum, Tequlia, Whisky, Brandy
- Others – Baileys, Amaretto, Kahlua, Malibu, Triple Sec, Cherry Brandy, Peppermint Liqueur, Lychee Liqueur, Apricot Brandy, Melon Liqueur, Aperol, Campari, Ricard, Martini Rosso, Martini Bianco, Martini Extra Dry, Shochu Iichiko, Sake Otokoyama, Port Wine
Club Med Kiroro Peak Rooms
Superior Room at Club Med Kiroro Peak
The Superior rooms at Club Med Kiroro Peak are spacious and incredibly comfortable – definitely above what you’d expect from typical hotel rooms in Japan. Each one comes with a cozy bed, flat-screen TV, mini fridge, tea and coffee-making facilities, and Wi-Fi access. The bathroom has a shower and a bathtub side by side, which is so much more convenient than having to climb into the tub just to take a shower. The bed was so comfortable I knocked out almost instantly, which was a relief after barely sleeping on the flight.
Deluxe Room at Club Med Kiroro Peak
If you’re after more space, the Deluxe rooms are a solid upgrade. They feel more like mini suites, honestly. There are two layouts: the Family Deluxe Room, which is one big open space with the bedroom and living room separated by a TV cabinet, and the Junior Family Deluxe Room, where the bedroom and living area are split by a wall. Both have a sofa in the living space that can be converted into an extra bed – handy for families.
Suites at Club Med Kiroro Peak
Now, if you’re after something extra special, the Suites are where it’s at. You’ll get stunning views of the mountain and surrounding landscapes, plus some nice perks like in-room breakfast, a minibar that gets refilled daily, and access to concierge service. It’s definitely more of a pampered, boutique-style experience.
Club Med Kiroro Peak Activities
Skiing and Snowboarding
Kiroro’s 23 runs offer a range of terrain for different ability levels, with available routes depending on snow and lift operations. Included group lessons give beginners a starting point and more experienced skiers a way to explore with an instructor. The ski package also includes a lift pass for its designated ski days.
Our first evening included signing up for group lessons, ready for the following day. Having instruction arranged at the resort was a useful part of the all-inclusive format.
The Ski Pro Shop offered equipment rental at extra cost, with ski wear available separately at the Boutique during our visit. For anyone planning several ski holidays, owning outerwear may be better value than renting each time.
Goggles were one item worth bringing from home. We found a wider choice of styles and prices at the nearby Kiroro Mountain Center than in the resort boutique. Our ski packing guide covers suitable clothing and equipment for a winter holiday.
On our first lesson day, a G.O. helped us get ready and assisted me up the steps to the slope entrance. That small bit of help was welcome while I was getting used to walking in ski boots.
Our instructor, Ethan, was fantastic. With just three of us in the group, we received plenty of individual attention. He explained how to put on and remove skis, get up after a fall, stop and climb short slopes. His patient, reassuring approach helped us practise at our own pace.
After practising the basics, Ethan introduced the next step: using the lift and controlling speed on the way down. I chose to spend more time building confidence before trying that part, which was a useful reminder that learning to ski can happen at your own pace.
Private Ski Lessons
Private lessons are an optional, extra-cost alternative for guests who prefer individual attention or coaching focused on a particular skill. Availability and prices depend on the instructor and session booked.
Off-Slope Activities
Not into skiing or just need a break? There are plenty of things to do indoors. You can book a wellness treatment at the spa, work out in the gym, or join fitness classes like Zumba, abs workouts, yoga, or meditation sessions in the theatre.
Ofuro – Onsen and Rotenburo
One of the highlights of Club Med Kiroro Peak is the onsen experience. The Ofuro area includes a sauna, indoor onsen, and an outdoor rotenburo. It’s quiet, relaxing, and reserved for resort guests only, with separate sections for men and women.
For us, the peaceful setting and snowy views made the baths a lovely place to unwind after a day outdoors. They added another reason to enjoy the resort beyond the ski slopes.
Hot bathing is not suitable for everyone. Short, comfortable soaks and the resort’s bathing guidance matter more than following a fixed routine; guests with relevant health conditions should seek medical advice. The Japan Onsen Association’s precautions explain the safety considerations.
Club Med Kiroro Peak Spa and Wellness
The spa, known as Spa KOTAN during our visit, offered another way to slow down between days on the slopes. It suits guests who would like a treatment alongside their skiing, with individual health needs and allergies considered when choosing from the available menu.
Spa treatments are booked and paid for separately from the all-inclusive package.
The team at Spa KOTAN really knows what they’re doing. They’re skilled, experienced, and genuinely care about making sure you feel looked after. They take the time to listen, adjust the treatment to suit you, and make the whole experience feel personal and relaxing.
Club Med Kiroro Peak Entertainment
Evenings brought lively performances by the G.O. team, giving us something to look forward to after dinner. The programme varies through the week.
From vibrant dance performances to circus acts, the nightly shows offer a variety of entertainment for everyone. The GOs put on elaborate costumes and choreographed dance routines that keep guests engaged and entertained throughout the evening.
The Club Med Kiroro Peak team takes immense pride in their nightly entertainment, and it really shows in the high-energy performances they put on. It’s a wonderful way to wind down after a day of adventure.
Club Med Kiroro Peak Meetings and Events
Kiroro Peak can also suit a smaller corporate retreat or team gathering. During our visit, two meeting rooms could be combined for a U-shaped setup of up to 30 people. That scale suits an intimate group rather than a large conference; the available layout and package would shape any future event.
Bundling accommodation, meals and included resort activities can simplify group planning. We can help coordinate flights, transfers and meeting facilities, with any additional services clearly set out in the quotation.
Club Med Kiroro Peak: For Guests Aged 12 and Above
Kiroro Peak welcomes adults and teenagers aged 12 and above, making it a good fit for couples, friends and families with older children. It does not offer a Kids Club. Nearby Club Med Kiroro Grand is the family option to consider with younger children.
We enjoyed the relaxed rhythm of meals, time on the slopes and evening entertainment. Breakfast, lunch, late lunch and dinner gave the day a familiar structure, with snacks available between activities.
Mountain Center at Kiroro Snow World
No proper Club Med Kiroro Peak Review would be complete without talking about the Mountain Center. Just a short walk from the resort entrance, this is where the public (including non-Club Med guests) can rent gear, buy lift passes, and book ski or snowboard lessons.
The selection of gear is wider than what you’ll find in the Club Med boutique, and it’s a great option for guests who need something specific. Whether you’re a total beginner or a seasoned skier, the instructors here are friendly, professional, and very familiar with the terrain. You can also find a few cafes and shops in this area, giving you more options beyond what’s inside the resort.
Club Med Kiroro Peak: What to Pack for Winter
Comfortable layers make a real difference to a winter stay. Our ski packing guide covers clothing and equipment in more detail.
An overnight stop in Tokyo or Osaka can also be useful for browsing winter clothing. That works better as part of a planned city stay than as something to squeeze into a short flight connection.
From Strangers to Friends: Our Journey at Club Med Kiroro Peak
“Come as strangers but leave as friends” perfectly sums up our experience at Club Med Kiroro Peak. This Club Med Kiroro Peak review isn’t just about the resort itself. It’s also about the people who make the place truly special. The GOs aren’t just skilled at what they do. They’re also genuinely warm and welcoming from the moment you step in. You can tell they love what they do, and they really go the extra mile to make your stay unforgettable.
It’s the little things that stay with you.
One moment I won’t forget? James from the Reception team noticed the dry skin on my fingers (I get eczema when it’s cold), and without hesitation, he walked to his office and came back with his personal L’Occitane hand cream. It was such a small gesture, but honestly, it meant a lot. It showed that they’re not just doing a job. They genuinely care.
Then there’s Tiffany from Guest Relations. We’ve actually kept in touch ever since our trip. Just recently, we had clients heading to Kiroro Peak, and Tiffany went out of her way to personally welcome them and check in throughout their stay. That kind of thoughtfulness? It’s rare. But at Club Med Kiroro, it seems to be the standard.
Practical Takeaways from Our Stay
A few details stand out when deciding whether Kiroro Peak is the right fit:
- Budget beyond the headline package. Equipment hire, private coaching, spa treatments and specialty dining can add to the total. Payment and cancellation terms belong to the particular offer booked.
- Travelling with children? Kiroro Peak’s minimum guest age is 12, while Kiroro Grand caters to younger families. The short shuttle or gondola connection between them operates to a schedule.
- A few days on the slopes? Renting equipment keeps an occasional ski trip straightforward; owning outerwear can make more sense for repeat holidays.
- Dining was a highlight. We enjoyed the Yakiniku experience at Kaen in Kiroro Grand, an optional paid meal requiring a reservation. The lavender ice cream was another favourite during our stay.
- Comfort matters off the slopes too. Warm layers and good winter footwear make the airport transfer and time around the resort more enjoyable.
Club Med Kiroro Peak: It’s Worth the Trip
This place isn’t just a ski resort. It’s the kind of spot that stays with you long after the snow has melted. Between the breathtaking mountain views, top-notch ski runs, and genuinely warm hospitality, Club Med Kiroro Peak delivers an experience that’s as memorable as it is luxurious.
If you’re planning a winter escape to Japan and want to make sure everything goes smoothly, feel free to reach out to Andy or myself. We’ve both been, we’ve both fallen in love with the place, and we’d be more than happy to help you plan a trip you won’t forget.
Who is Club Med Kiroro Peak best suited to?
Club Med Kiroro Peak suits couples, friends and families with children aged 12 or above who want ski-in, ski-out access with a relaxed premium atmosphere. Our beginner lessons showed that it can work for first-time skiers too. Dining and the onsen add variety beyond the slopes, while families with younger children have a better match at Kiroro Grand.
