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Club Med Transport Guide

Make your Club Med holiday as stress-free as possible. Discover the transport services that Club Med offers as part of your booking.

Arriving in a new airport can be confusing and not knowing where to go can be stressful. We believe a holiday should be stress-free. Here is the Club Med Transport Guide on what to do upon arrival at the airport.

If you have not booked your Club Med transport, just contact Travelution Holidays at least 7 days before arrival and we will take care of the arrangements for you. We also offer the option to book flights to complete your holiday package.

Select Arrival Airport
    Club Med Transport Guide To Club Med Tomamu
    Club Med Tomamu

    Japan – New Chitose Airport (CTS)

    There are four modes of transport to reach Club Med Resorts in Hokkaido

    • Train
    • Scheduled Bus Transfers
    • Private Transfers
    • Self-Drive

    By Train

    Train tickets are at guests’ own cost. Once tickets are purchased, advise the train number and timing (example: OZORA8 / 1604 hours) to book the transfer from the train station to Club Med.

    • Club Med Tomamu

    • Purchase train tickets to Tomamu Station
    • Tomamu station is an unmanned station with no ticketing machine.
    • Meeting point: A Club Med representative will meet and assist to the bus transfer.
    • Travel time from Tomamu Station to Club Med Tomamu: 5 minutes.
    • Club Med offers complimentary transfers between Tomamu station and Club Med Tomamu.
    image 055
    Tomamu Station

    • Club Med Sahoro

    • Purchase Ozora or Tokachi express train tickets to Shintoku Station
    • Meeting point: A driver will be on hand to transfer guests to Club Med Sahoro.
    • Travel time from Shintoku Station to Club Med Sahoro: 15 minutes

    • Club Med Kiroro

    • Purchase train tickets to Otaru Chikko Station
    • No Club Med transfer service. Book and pay for taxi from station to Club Med Kiroro
    • Travel time from Otaru Chikko Station to Club Med Kiroro: 40 minutes

    By Scheduled Bus Transfers

    Club Med has seven scheduled buses for arrival and departure. After making your flight reservations, advise the flight number and arrival time to book the bus transfer.

    International Terminal Meeting Point

    1. Collect your luggage and proceed to the arrival hall.
    2. Locate the Club Med counter at International Terminal, Arrival Hall, Level 2F.
      • Register your attendance for the bus transfer.
      • Should there be a long wait time, guests can leave and come back to the Counter 15 minutes before the scheduled departure time.
      • There is no luggage storage at the Counter.
    3. A Club Med representative will assist guests to the Transfer Waiting Area, on the Ground Floor.
    image 008
    New Chitose Airport – International Terminal Level 2F

    Domestic Terminal Meeting Point

    1. Collect your luggage and proceed to the arrival hall.
    2. Locate the Club Med counter between Arrival Gates 4 and 5, Level 1F (JAL AREA).
      • Register your attendance for the bus transfer.
      • Should there be a long wait time, guests can leave and come back to the Counter 15 minutes before the scheduled departure time.
      • There is no luggage storage at the Counter.
    3. A Club Med representative will assist guests to the Bus Transfer Waiting Area.
    4. Guests with different arrival flights and transfer dates are required to meet at the Club Med counter at least 30 minutes before bus departure time.
    image 047
    New Chitose Airport – Domestic Terminal Level 1F
    • Club Med Tomamu Arrivals

    Travel time from New Chitose Airport to Club Med Tomamu: 120 minutes, subject to the traffic and weather conditions.

    Bus No.Domestic Flights Latest Arrival TimeInternational Flights Latest Arrival TimeBus Departure Domestic TerminalBus Departure International TerminalArrival Time at Club Med Tomamu
    TOM0109150900101510301230
    TOM0310451030114512001400
    TOM0512301215133013451545
    TOM0714151400151515301730
    TOM0916001545170017151915
    TOM1117301715183018452045
    TOM13184520152215
    • Club Med Sahoro Arrivals

    Travel time from New Chitose Airport to Club Med Sahoro: 165 minutes, subject to the traffic and weather conditions. The Club Med Sahoro scheduled bus is shared with Sahoro Resort Hotel.

    Bus No.Domestic Flights Latest Arrival TimeInternational Flights Latest Arrival TimeBus Departure Domestic TerminalBus Departure International TerminalArrival Time at Club Med Sahoro
    SAH0109000845100010151300
    SAH0310301015113011451430
    SAH0512151200131513301615
    SAH0714001345150015151800
    SAH0915451530164517001945
    SAH1117151700181518302115
    SAH13184520152300
    • Club Med Kiroro Arrivals

    Travel time from New Chitose Airport to Club Med Kiroro: 120 minutes, subject to the traffic and weather conditions.

    Bus No.Domestic Flights Latest Arrival TimeInternational Flights Latest Arrival TimeBus Departure Domestic TerminalBus Departure International TerminalArrival Time at Club Med Kiroro
    KIR0109150900101510301230
    KIR0310451030114512001400
    KIR0512301215133013451545
    KIR0714151400151515301730
    KIR0916001545170017151915
    KIR1117301715183018452045
    KIR13184520152215

    General Information About Scheduled Bus Transfers

    • Bus transfers are non-smoking and free seating. During peak periods, guests may be asked to sit separately.
    • Minimum connecting time from flight arrival to bus transfer time
      • Domestic flight: 60 minutes
      • International flight: 90 minutes
    • Waiting time at the airport may vary from 60 to 180 minutes.
    • The bus routes and travel duration may change, subject to the traffic and weather conditions.
    • In case of flight disruption or missed transfer
      • Flight disruption is out of Club Med’s control and responsibility.
      • Guests may take the next transfer, subject to space availability
        In the event an overnight stay is required, it will be guests’ own cost.

    Private Transfers

    Guests requiring private transfers may contact Travelution Holidays for assistance.

    Transfers between Sahoro and Tomamu

    Travel time: 45 minutes. Price JPY4000 per person, per way. Transfer must be pre-booked at the resort.

    Sahoro to TomamuTomamau to Sahoro
    ShuttleDepart 1630. Arrive 1715Depart 1730. Arrive 1815
    Club Med Grand Massif
    Club Med Grand Massif Samoëns Morillon

    France – Lyons Airport (LYS)

    Meeting Point

    • Collect luggage and proceed to Terminal 1, Hall A, Arrival Area (Level 0).
    • A Club Med representative will assist guests at the Club Med Desk at the center of the arrival hall near the Information Desk. Guests may have to wait up to 30 minutes for other guests.
    image 180
    Club Med Counter is in Lyon Airport Terminal 1
    image 179

    Recommended Resorts to Travel Through Lyon Airport

    Lyon airport is often less crowded than Geneva Airport. Overnight stay is not required in Lyon as transfers can be organized at any time during the day or evening. Club Med transfers are direct from Lyon Airport to the resort.

    ResortsTravel Time
    Club Med Alpe D’Huez2 hours 30 minutes
    Club Med Arcs Exterme2 hours 30 minutes
    Club Med Aime La Plagne2 hours 15 minutes
    Club Med La Rosere3 hours
    Club Med La Plagne 21002 hours 15 minutes
    Club Med Les Arcs Panorama2 hours 45 minutes
    Club Med Pesey Vallandry2 hours 30 minutes
    Club Med Pragelato Sesttrere3 hours
    Club Med Tignes3 hours
    Club Med Valmorel2 hours 30 minutes
    Club Med Val D’Isere3 hours
    Club Med Val Thorens Sensations2 hours 45 minutes

    Travel times are estimates, subject to the traffic and weather conditions.

    Switzerland – Geneva Airport (GVA)

    Meeting Point

    Same day flight arrival to Geneva Airport + Transfer

    • Collect luggage and proceed to the exit to the Arrival Area on Floor A.
    • A Club Med representative will assist guests at the Club Med Desk at the center of the arrival hall near the Information Desk. Guests may have a wait of up to 30 minutes for other guests.

    Different day flight arrival + Transfer

    • Meet the Club Med representative at the airport’s the Arrival Area on Floor A.
    • A Club Med representative will assist guests at the Club Med Desk at the center of the arrival hall near the Information Desk. Guests may have a wait of up to 30 minutes for other guests.
    Club Med Counter Geneva Airport

    Switzerland – Zurich Airport (ZRH)

    Travel time from Zurich airport to Club Med Saint-Moritz is 3 hours 15 minutes, subject to the traffic and weather conditions.

    1. Collect luggage and proceed to arrival hall.
    2. A Club Med driver representative will meet and transport guests direct to the resort.
    3. Vehicle used may be a bus or car depending on resort occupancy
    4. Guests may have to wait up to 30 minutes for other guests who are arriving around the same time.

    Italy – Milan Airport (LIN / MXP)

    Travel time from Milan airport to Club Med Pragelato is 2 hours 35 minutes, subject to the traffic and weather conditions.

    Arriving in Milan Linate or Malpensa Airports

    1. Collect luggage and proceed to arrival hall.
    2. A Club Med driver representative will meet and transport guests direct to the resort.
    3. Vehicle used may be a bus or car depending on resort occupancy
    4. Guests may have to wait up to 30 minutes for other guests who are arriving around the same time.

    Italy – Turin Airport (TRN)

    The travel time from Turin Airport to Club Med Pragelato is 90 minutes, subject to the traffic and weather conditions.

    Arriving to Turin by Train

    1. Guests arriving in Turin by their own train arrangements must disembark at Porta Nuova station. Do not disembark at Porta Susa station.
    2. Collect the luggage and proceed to the exit.
    3. A Club Med driver representative will meet and transport guests direct to the resort.

    Arriving to Turin by Flight

    1. Collect luggage, exit Immigration, and proceed to the exit.
    2. A Club Med driver representative will meet and transport guests direct to the resort.
    Transport to Club Med Quebec Charlevoix
    Club Med Quebec Charlevoix

    Canada – Quebec City Airport (YQB)

    The travel time from Quebec City Airport to Club Med Québec Charlevoix is 1 hour 30 minutes, subject to the traffic and weather conditions.

    1. Collect luggage and proceed to arrival hall.
    2. A Club Med representative will meet and greet guests in the domestic or international hall.

    Canada – Montreal Airport (YUL)

    The travel time from Montreal Airport to Club Med Québec Charlevoix is 3 hours 45 minutes, subject to the traffic and weather conditions.

    1. Collect luggage and proceed to arrival hall.
    2. A Club Med representative will meet and greet guests in the domestic or international hall.
    Club Med Transport Guide

    Disclaimer – Information in this guide is subject to change without notice. Travelution Holidays Sdn Bhd is not responsible for errors or omissions.

    Eugene Ooi
    Eugene Ooi

    Eugene Ooi is a certified Club Med specialist with over a decade of experience selling and travelling to Club Med Resorts worldwide. He is a travel addict, content creator and food lover. Loves sharing his travel experience, updates, and tips to help you explore the world.

    Articles: 15

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