Ulasan Besar Club Med Kiroro

There’s something almost secretive about this place. Tucked away in the snow-heavy mountains of Hokkaido, Club Med Kiroro Grand doesn’t really try to grab your attention, and maybe that’s what makes it so captivating. This Club Med Kiroro Grand review is an attempt to put that feeling into words, though I’ll admit, it’s one of those places that you really have to experience to fully get.

It’s not loud. It’s not flashy. But the moment you arrive, something shifts. Maybe it’s the way the air feels quieter. Or how the snow seems softer, more untouched somehow. You start to settle in without even noticing. One minute you’re taking in the mountain views from the window, and the next, you’re gliding down silky slopes with nothing but the sound of your own breath and the crunch of skis beneath you.

The onse is exactly what you need after a full day outside. Hot, steamy, almost meditative. Just sitting there while snowflakes float past the windows… it’s a moment. One of many.

Now, to the facts. Club Med Kiroro Grand officially opened under the Club Med banner in December 2023. But the building itself isn’t new. It used to be part of The Tribute Portfolio, which some guests might remember. That bit of history gives it a kind of layered charm. You can still see little hints of the past, especially in some of the older wings or certain corners that feel a touch less modern. But honestly? That contrast doesn’t take away from the experience. If anything, it makes the whole place feel more grounded, more real.

Since the acquisition by the Fosun Group, Club Med has worked its usual magic. The result is a refined yet relaxed space where everything just… works. The polish is there, sure, but it’s not overdone. You’re not overwhelmed with luxury. Instead, it’s more like the luxury meets you where you are. Quietly. Without fuss.

And that’s kind of the theme here. Nothing feels forced. It’s not about chasing adrenaline or packing your day with a million activities (unless that’s your thing). It’s more about letting the place sink in. The people are warm, the food’s satisfying in that comforting, ski-lodge kind of way, and the vibe? Effortlessly cosy.

So if you’re looking for a ski holiday that feels like more than just skiing… something slower, softer, maybe even a bit unexpected… I think you’ll find it here.

That’s the thing about Club Med Kiroro Grand. It doesn’t need to shout. You just arrive, and somehow, you get it.

Club Med Kiroro Grand Location

Let’s talk about where this place actually is, because location really shapes the whole vibe. This part of the Club Med Kiroro Grand review starts with geography, but hang in there, it’s worth it.

Club Med Kiroro Grand sits quietly on the western edge of Hokkaido, Japan’s northernmost island. You’re not just going to stumble across it while driving around Japan. It’s not that kind of place. You have to know it’s there. And honestly? That adds to the appeal. It flies under the radar, often overshadowed by more famous ski spots like Niseko or Furano. But (this is a big but) it’s way less crowded.

And let’s talk about snow. Because if you’re coming all the way to Hokkaido in winter, snow really matters. Kiroro isn’t just good. It’s ridiculous. This part of Hokkaido sees some of the heaviest and softest powder in the entire country. Not just a sprinkling. We’re talking metres. The kind that piles up overnight, then dumps again the next day like it’s got something to prove. At times, it honestly feels endless. For powder chasers, this is the dream. You get those dry, light flakes that make every run feel a little bit magical.

About half an hour away is Otaru, a small port town that’s worth a visit if you’ve got a free afternoon. It’s got this charming old-world feel. Think gas lamps, cobblestone paths, and slow-moving canals. There’s also amazing sushi, caught fresh and served without fuss. If you’re into glassware, sweets, or just wandering into little shops you didn’t plan on, you’ll like it.

Getting to Kiroro is fairly straightforward. It’s about 2 hours from New Chitose Airport by car, or just an hour if you’re coming from Sapporo city. Not exactly hard to reach, but still tucked away enough that once you’re there, it feels like the rest of the world has been put on hold. And that’s part of what makes it special.

There’s this quiet satisfaction in knowing you’re somewhere not everyone knows about. Somewhere that still feels a little untouched. And if that’s what you’re after. Less crowd, more snow, and a kind of serene, tucked-away atmosphere, then the location alone might just win you over.

Worth Visiting & Best Time to Visit

So, is it worth the trip? Is Club Med Kiroro Grand really all it’s cracked up to be?

Short answer: yes. Without hesitation. Especially if you’re the kind of traveller who lives for snow days, crisp mountain air, and that feeling of being wrapped up in a quiet little snow globe world where time slows down just a little.

The best time to visit? That would be mid-December through to the end of March. That’s when the snow is at its peak. Dry, fluffy, and falling in ridiculous amounts. In fact, the ski season here often stretches into early May, which is kind of wild when you think about it. Most places are warming up by then, but Kiroro? Still snowing. Still going strong.

And it’s not just snow. It’s really good snow. The kind of powder skiers and snowboarders dream about. Soft, dry, and deep. Almost too perfect. It feels like a snow machine’s been running non-stop, but no, that’s just nature doing its thing.

If you’re more into serious skiing or boarding, you’ll appreciate that the terrain here leans toward intermediate and advanced. There aren’t as many beginner-friendly runs compared to, say, Club Med Sahoro. So if you’re looking for gentle, easy slopes to learn on, this might not be the place to start. But if you’re up for a bit of a challenge, and you want space to carve out your own lines without dodging too many people, then yeah, this is it.

One of the things that really stands out, and something I kept circling back to while working on this Club Med Kiroro Grand review, is how peaceful the whole experience feels. It’s not chaotic. You’re not fighting for space or weaving through crowds. Unlike Niseko, which gets a ton of attention (and, let’s be honest, a ton of tourists), Kiroro is much quieter. More under the radar. That low-key vibe is a huge part of its charm.

If you can swing a trip in late March or early April, that’s often a sweet spot. Snow’s still good, but the crowds start to thin out. Prices usually drop around that time too, which makes it even better.

So whether you’re a seasoned skier chasing powder or just someone who wants a calm, snow-filled escape without the frenzy, Club Med Kiroro Grand is, quite honestly, worth every bit of the journey.

Getting to Club Med Kiroro Grand and Airport Transfers

Let’s talk logistics for a second, because getting there is half the journey, right?

To reach Club Med Kiroro Grand, you’ll first need to fly into Lapangan Terbang Chitose Baharu (CTS). It’s the main international gateway into Hokkaido, and chances are, this is where your snowy adventure will officially begin.

There are generally two types of flights people go for:

Option one: direct flights from Kuala Lumpur with AirAsia. These are super convenient and but they don’t run every day, so you’ll need to plan around their schedule. Some weeks, it lines up perfectly. Other times, not so much.

Option two: full-service airlines like All Nippon Airways (ANA), Japan Airlines (JAL), Thai Airways, Cathay Pacific, Korean Air, EVA Air, or Starlux. These offer a smoother in-flight experience, and honestly, if you don’t mind a longer journey or a layover, they’re a great choice. Just something to keep in mind, depending on the airline, you might need an overnight stay either before you fly out or after you land. Not ideal, but manageable.

Once you’ve landed at Chitose, you’re looking at about a 2-hour drive to the resort. It’s not exactly around the corner, but the views along the way help pass the time.

Now, Club Med does provide shared scheduled transfers. They’re comfortable, reliable, and generally easy. The only catch? They only run at specific times. So if your flight doesn’t match their schedule, which is often the case with AirAsia, Thai Airways, or even ANA, you might need a private transfer. Or needing a hotel for the night.

That’s where Cuti Travelution can really step in to help. We arrange private door-to-door transfers tailored to your flight, your luggage (hello, ski bags), and your pace. No stress, no waiting, no trying to figure out shuttle timetables in a new country. Just straight from the airport to the resort, or the other way around.

If you’re feeling a bit more adventurous, there is a train option. You could take the train from Chitose to Otaru, which is the closest town to Kiroro, then hop into a taxi or a bus from there. It’s doable, but not exactly fun if you’re travelling with kids, skis, or just… tired.

For flights, our personal favourites are ANA dan JAL. Both offer two checked bags of 23kg each in Economy, or 32kg if you’re flying Business, and often include free domestic connections. That’s a huge win if you’re planning to stop in Tokyo on the way in or out. We do it often, and these airlines make it seamless.

Honestly, getting to the resort might take a bit of planning, but in the grand scheme of things, and especially considering everything we’ve said in this Club Med Kiroro Grand review, it’s totally worth the effort.

Staying a Night at New Chitose Airport – Our Experience

When we went to Club Med Kiroro Peak back in March 2023, we thought it made sense to head straight from the airport to the resort. No delays, no detours. Just land and go. But by the time we arrived, we were totally wiped out. Barely had the energy to eat, let alone enjoy dinner or settle in properly.

So for our Club Med Kiroro Grand trip, we tried a different approach. This time, we stayed overnight at the Air Terminal Hotel, which is right inside the domestic terminal at New Chitose Airport. Honestly? Best decision we made for that trip. It gave us time to breathe, sleep properly, and start fresh the next day. No rushing, no dragging ourselves through the snow on low energy.

The hotel itself was better than expected. We booked a triple room and still managed to fit five large suitcases and two medium ones without turning the place into a war zone. The beds were comfy, and the layout worked well for a short layover. Just one thing, if you’re tall, the bathroom ceiling might feel a little low. Not a deal-breaker, but something to keep in mind.

Breakfast at the hotel? Pretty basic. It’ll fill you up, but that’s about it. The nice part is, after you check out, you can leave your luggage at reception and explore the airport. And New Chitose Airport isn’t just an airport. It’s basically a shopping mall with a runway. There’s a food court, restaurants, shops, museums, and even a place dedicated entirely to Royce chocolate. You won’t be bored, that’s for sure.

Another major plus: the Club Med transfer desk is literally steps away. From the hotel lift, head down to the second floor, turn right, and it’s right there. Especially handy if you’ve got kids, ski bags, or just want a smooth, no-fuss start to the journey.

And here’s a bonus that not many people seem to know about. Guests at the Air Terminal Hotel get free access to the New Chitose Airport Onsen. All you need is a voucher from the front desk, then take the lift up to the 4th floor. The onsen has two indoor hot baths, a cold plunge, and an outdoor tub (although that one was closed during our visit). There’s also a mixed-gender chill area and a women-only lounge if you want more privacy. We found out they also offer overnight stays at the onsen itself, starting around JPY9000 (about MYR265) per person for a twin-share. Just be aware, you’ll need to book at least three months in advance. It gets snapped up fast.

If your flight lands late, or you just want to ease into your snow holiday without that first-day fatigue, we’d honestly recommend staying here. For us, it made the entire Club Med Kiroro Grand review experience smoother, more relaxed, and way more enjoyable from the start.

Arriving At Club Med Kiroro Grand

The moment you step into Club Med Kiroro Grand, things just… slow down. In a good way. You’re greeted by a friendly Club Med G.O, who’ll walk you through the basics, tag your bags, and make sure you’re not left wandering around figuring things out on your own. Your luggage? It’ll magically appear in your room while you grab lunch, explore, or just sit down and breathe after the journey.

Official check-in time is 3pm. But if you get there earlier, which is often the case with morning flights, there’s an early arrival fee: JPY5,500 per adult, JPY4,500 for teens, and JPY3,500 per child. That gives you access to the facilities, meals, and activities even before your room is ready. The good news? If you’re a Silver, Gold, or Platinum Club Med member, they’ll waive the early arrival fee. It’s a pretty decent perk, especially if you’re eager to hit the slopes straight away.

Everything from arrival to room access is pretty seamless. And for anyone reading this Club Med Kiroro Grand review wondering if it’s stressful to arrive mid-snowstorm or after a long flight, it’s not. They’ve got it down to a routine that just works.

Club Med Kiroro Grand Layout

Now, let’s talk about the layout, because it’s a little different from other Club Med resorts.

Unlike the sprawling setups you’ll find at Tomamu or Sahoro, Club Med Kiroro Grand is built vertically. The guest rooms are stacked in high-rise fashion, sitting above the central areas, So instead of walking across long corridors or through multiple buildings, you’ll mostly be taking lifts to get around. Honestly, once you get the hang of it, it’s pretty convenient.

The main spaces including restaurants, theatre, ski lockers, and the lounge are all clustered together, which makes moving between meals, shows, or ski prep surprisingly quick and easy. You’re not trekking across snow-covered paths just to grab a snack or return your gear.

The Kids Club is also right inside the main building, which is a real plus when the weather turns. No need to bundle everyone up just to drop the little ones off.

That said, a few key facilities are in a separate building just behind the main one. The onsen, fitness centre, and specialty restaurant are all there. To get to them, you’ll need to pop outside and cross a short, open path. It’s a quick walk, maybe two minutes at most, but if you’re heading over at night or fresh from the hot baths, it can feel a little brisk. Definitely worth throwing on a coat, even if it’s just a quick dash.

Once you’re inside though, the onsen is warm and inviting. Same goes for the gym and restaurant. Everything is thoughtfully designed and well maintained. It’s just that little outdoor detour that catches first-timers off guard.

The vertical layout might feel unfamiliar at first, but by day two, most people have it figured out. It actually makes the resort feel compact and easy to navigate, which is especially nice if you’re travelling with family or don’t want to spend half your trip walking between buildings.

What’s Included at Club Med Kiroro Grand

One of the best parts of staying at Club Med Kiroro Grand is how much is already taken care of. It’s a proper all-inclusive experience, which means you can really settle in and enjoy your holiday, without constantly reaching for your wallet.

Here’s what’s included:

Penginapan
Warm, comfortable rooms with thoughtful details that make it easy to unwind after a long day on the slopes. Whether you’re coming as a couple or with kids in tow, there are options to suit different needs and group sizes.

Makan Sepanjang Hari

Buffet-style meals with both international favourites and Japanese classics. Breakfast, lunch, and dinner are all covered. And if you’re feeling peckish in between? Snacks are available too. So you won’t go hungry.

minuman

Unlimited drinks are part of the package. That includes coffee, tea, juices, soft drinks, wine, beer, and even cocktails. The bar stays open from day to night, making it easy to relax with a drink whenever the mood strikes.

Ski & Snowboard Lessons

Group lessons are included for all skill levels. Whether it’s your first time on the slopes or you’re looking to sharpen your technique. Lessons start from age 4 and up, led by friendly, professional instructors.

Ski Lift Pass

Your lift pass is included in your stay, but here’s how it works: it’s valid from the day after you arrive, up to the day sebelum ini you leave. That gives you access to the entire Kiroro ski domain for most of your trip. No extra charges, no fuss. Just gear up and go.

Onsen & Wellness Areas

After skiing, relax in the resort’s onsen, natural Japanese hot spring baths with steamy mineral-rich waters. There’s nothing quite like soaking in warm water as the snow falls around you. The wellness area also includes a sauna and quiet spaces for a bit of extra pampering.

Kids Club (from 4 years old)

Perfect for families. Kids aged 4 and above can join the included Kids Club, where they’ll enjoy fun, age-appropriate activities and even ski lessons. It’s safe, supervised, and gives parents a chance to explore or relax on their own.

Activities & Entertainment

There’s more than just skiing. You’ll find daily activities like yoga, fitness sessions, and snow trekking. And in the evenings? Live music, themed nights, and Club Med’s signature entertainment bring the resort to life.

Club Med Kiroro Grand Rooms

Rooms at Club Med Kiroro Grand are designed with both style and comfort in mind, offering a cosy mountain retreat for couples, families, and small groups. Choose from Superior Rooms, Family Rooms, or spacious Master Family Suites, all located in the main building from levels 3 to 14, with sweeping views of the snowy landscape.

Bilik Superior

• Occupancy: 2 adults
• Bedding: Two single beds (can be merged into a king)

Bilik Junior Family Superior

• Occupancy: 2 adults + 1 child (up to 17 years old)
• Bedding: Two single beds (can be merged into a king) + sofa bed

Family Superior Room

• Occupancy: 2 adults + 2 children (up to 17 years old)
• Bedding: Two single beds (can be merged into a king) + two sofa beds

Junior Family Bilik Deluxe

• Occupancy: 2 adults + 1 child (up to 17 years old)
• Bedding: Two single beds (can be merged into a king) + sofa bed

Suite Keluarga Junior

• Occupancy: 2 adults + 1 child (up to 17 years old)
• Bedding: One king size bed (not splittable) + sofa bed

Family Suite

• Occupancy: 2 adults + 2 children (up to 17 years old)
• Bedding: One king size bed (not splittable) + two sofa beds

Master Family Suite

• Occupancy: 2 adults + 3 children (up to 17 years old)
• Bedding: Two king size beds (not splittable) + one sofa bed

The room décor is clean and modern, with a calming colour palette and soft, plush bedding that feels like a reward at the end of each day. All rooms come with an en-suite bathroom (yes, there’s a bathtub!), flat-screen TV, free Wi-Fi, and everything else you’d expect from a premium mountain resort.

A few helpful things to know:

• Noise: Rooms on levels 3 to 7 are closer to the piano downstairs and may occasionally pick up a bit of sound in the evenings.
• Room Locations: Family Deluxe Tatami Rooms are not on the same floor. So if you’re booking more than one, they’ll be separate.
• No Connecting Rooms: There are no interconnecting rooms at Club Med Kiroro Grand, so you’ll need to book accordingly for larger groups.

Still, most guests find the rooms peaceful and well-equipped, just what you want after a day out in the snow.

Our Experience Staying at Club Med Kiroro Grand

We stayed at Club Med Kiroro Grand from 8 to 14 April 2024, and during that time, we tried out two different room types, each with its own little perks… and quirks.

For the first four nights, we stayed in the Junior Family Superior Room (Rooms 728 and 729). These rooms had a clean, modern design and featured what they call a Hollywood twin setup. Basically, it’s two single beds pushed together to form a comfy king. There was also a sofa bed that worked well for a child or teenager. At 1.9 metres long, it was surprisingly spacious. Even taller teens should sleep just fine on it. The bedding overall was really good. Soft, plush, and genuinely great to sink into after a long day on the slopes.

From our windows, we had a lovely view of the beginner ski area at Kiroro Grand, and you could also spot the neighbouring Yu Kiroro. The bathroom was practical: dual sinks (one outside, one inside), vinyl flooring that made cold mornings a bit easier to handle, and a combined bathtub and shower. So yes, you’ll need to step into the tub to shower, just something to be aware of.

There were a few thoughtful touches too, like the heated toilet seat and bidet, plus cosy robes placed under the TV. Super handy if you’re planning to soak at the onsen. Those little details really do make a difference, especially in chilly Hokkaido.

For the last three nights, we moved to a Superior Room (Rooms 801 and 802). The bed setup was the same, a Hollywood twin that could be combined into a king. But this time, the view was something else. From both the bed and the bathtub, we could look right out over the snow-covered mountains. It was stunning. Almost felt like waking up inside a postcard.

The bathroom here had a different layout. The shower was separate from the tub, which we preferred. That said, the tiled bathroom floor was noticeably colder in the mornings compared to the vinyl one in our previous room. Also, there wasn’t any proper shelving in the shower for toiletries, so we ended up placing our stuff on the floor. Not a big deal, just a bit less convenient.

One more thing about the Superior Room: the sloped ceilings. They added a bit of charm, sure, but if you’re tall, you might find yourself ducking near the bed. My partner bumped his head once and then learned very quickly.

Overall, both room types were cosy and comfortable in their own way. The Junior Family Superior Room felt a bit more functional and family-friendly. The Superior Room, on the other hand, had better views and a slightly more elegant vibe, despite a few small inconveniences.

Either way, waking up in Kiroro with that soft light, the snow outside, the hush of the mountains, it’s a feeling you’ll want to hold onto.

Club Med Kiroro Grand Facilities & Activities

Once we’d settled into our room, it didn’t take long before we started exploring the rest of the resort. And one of the first things we noticed and really appreciated was how everything important is gathered on Level 2. It makes getting around so much easier, especially when you’re juggling ski gear, managing kids, or just trying to fit in a bit of everything.

Here’s a quick rundown of what you’ll find:

Restaurants & Bar

You’ll spend a lot of your time here, and gladly so. There’s a good mix of food options available throughout the day, from international dishes to familiar Japanese comfort food. In the mornings, the bar serves up coffee; in the evenings, cocktails. It’s the perfect spot to unwind and catch up after a day on the slopes.

Boutique

Left something behind? Or maybe you want a little souvenir? The boutique stocks a bit of everything. Gloves, goggles, snacks, keepsakes, even a few last-minute gifts.

Ski Pro Shop

Need gear? This is where you sort it out. Whether it’s skis, snowboards, boots, or helmets, the team here is quick, friendly, and knows their stuff.

Ski Lockers & Departure Area

Each room comes with its own designated ski locker, located right next to the ski-out area. It’s super convenient. No need to lug equipment around the resort. Just suit up and go.

Swimming Pool & Sauna

Looking to wind down after a day in the cold? The indoor pool is warm and family-friendly, while the sauna adds that extra bit of post-ski bliss.

Onsen (Hot Spring Baths)

The traditional Japanese onsen is one of the highlights. It’s beautifully designed, gender-separated, and ideal for quiet soaking after a long, chilly day. Bring your robe and take your time.

Spa Treatments

Fancy a treat? The spa offers a menu of massages and treatments (not part of the all-inclusive package, just so you know). If you’ve got time, it’s worth booking a session, especially if your legs are feeling the burn from skiing.

Fitness Centre & Yoga Room

For anyone keeping up with a workout routine, or just trying to balance out all the food, the gym is well-equipped. There’s also a yoga space for stretching, quiet time, or joining a group class.

Kelab Kanak-Kanak

Welcoming little ones from 2 years and up, the Kids Club is run by trained GOs and offers a good mix of activities. Snow play, games as well as arts and crafts. They’ll be well entertained. It’s a great way for kids to have their own adventure while parents get some breathing room.

A quick note: childcare for ages 2 to 3 is chargeable, and there’s no Baby Club Med at this resort.

Theatre

In true Club Med fashion, nights come alive with GO performances. Singing, dancing, comedy, and sometimes a bit of cheeky audience participation. It’s lighthearted, fun, and makes evenings feel special.

Skiing and Snowboarding at Club Med Kiroro Grand

Ski & Snowboard Equipment Rental

One of the first things to tick off after check-in? Getting your gear sorted. Luckily, Club Med Kiroro Grand has a Ski Pro Shop right on site. You can rent skis, snowboards, boots, and helmets, all in one place. The process is smooth, the staff are efficient, and you’ll be slope-ready in no time.

If you’re after extras like goggles, gloves, or outerwear, there’s a bit more flexibility. While the Club Med Boutique does offer some ski wear for rent, many guests find it more affordable to buy these items, especially if you’re planning to ski for more than a day or two. A quick 3-minute shuttle takes you to the nearby Kiroro Mountain Center, where the selection is bigger and prices tend to be friendlier.

Bringing your own gear? You can even have it couriered to the resort ahead of time, so it’s all waiting for you when you arrive. Less hassle, more skiing.

Complimentary Ski & Snowboard Group Lessons

Whether you’re clipping into skis for the very first time or hoping to brush up your snowboarding technique, Club Med Kiroro Grand makes it easy with complimentary group lessons included in your stay. Lessons cater to all levels, so it doesn’t matter if you’re a total beginner or already confident on the slopes. It’s all about learning at your own pace, in a relaxed and supportive atmosphere.

To join a group class, just register the evening before. Sign-ups open daily from 6pm to 8pm at the counter on Level 2, right next to the Boutique. Lessons are available right up until the day before your check-out. So, if you’re staying four nights, you’ll be able to join classes on your second and third days.

Want something more personalised? Private lessons can be arranged for an additional fee, depending on instructor availability. It’s a great option if you’re looking to focus on specific techniques or just want that one-on-one guidance.

Adult Ski Lessons Time Table

Adult Snowboard Lessons

Pas Ski

Every guest staying at Club Med Kiroro Grand gets a ski pass included. No need to queue up or pay extra. This pass gives you access to the gondolas and chairlifts across the entire Kiroro ski domain, making it easy to explore the mountain at your own pace.

While the pass is mainly used by skiers and snowboarders heading up for their next run, non-skiers can still get in on the action too. Two gondolas are open to all guests, even if you’re not skiing.

The first is the Gateway Gondola, connecting Club Med Kiroro Grand to the main ski area. The second is the Kiroro Gondola, which glides all the way up to Asari Peak, an elevation of 1,180 metres. The ride itself takes about 15 minutes, covering 3.3 kilometres through a dreamy landscape of snow-covered forest. And at the top? You’ll be rewarded with panoramic views of Ishikari Bay, the Shakotan Peninsula, and on a clear day, even the Niseko mountain range in the distance.

Just a heads-up for non-skiers: chairlifts aren’t meant for sightseeing. They’re one-way only, designed for skiers and snowboarders going up before gliding back down the slopes. So if you’re here just for the views, stick to the gondolas. They’re a beautiful ride in their own right.

Terrain and Slopes

Whether you’re brand new to skiing or the type who lives for steep black runs, Kiroro has something for everyone. The terrain is varied, the views are stunning, and the snow? Let’s just say it’s famous for a reason.

Right by the ski departure area, beginners will find a gentle learning zone fitted with a magic carpet. It’s an easy, stress-free place to get your bearings and build some confidence before heading out on the longer runs.

When you’re ready to explore more, just hop on the gondola directly from the resort and it’ll take you straight into the heart of the Kiroro ski area. From there, you can cruise back down on a mellow family slope. Want something a little livelier? Take the Family Chairlift up to another beginner-friendly slope that adds a bit more thrill without being too intimidating.

The peak season for Kiroro’s legendary powder runs from mid-December to mid-March. This is when the snow is light, deep, and absolutely dreamy. Perfect for experienced skiers chasing that pure powder feel.

If you’re planning a trip in April, expect warmer days, quieter slopes, and better rates. It’s a lovely time for families and first-timers. Just note that some of the advanced runs may be closed towards the tail end of the season.

Will there still be snow at Club Med Kiroro in April?

This comes up a lot, and the short answer is: yes, there’s still snow. Kiroro is known for being one of the snowiest spots in all of Japan, with an average of around 21 metres of snowfall each season. The ski season usually stretches from early December right through to late April.

By the time April rolls around, the legendary powder starts to thin out a little, but there’s generally still enough coverage for skiing and snowboarding, especially if you’re happy with softer, spring-like conditions. It’s not the deep, fluffy stuff from January, but it’s still snow, and it’s still skiable.

Skiing and Snowboarding in April at Club Med Kiroro

April at Kiroro is a bit of a different vibe. Milder weather, longer daylight hours, and lesser crowds. It’s less about chasing powder and more about enjoying the ride. The snow tends to be a little slushier, especially in the afternoons, but it makes for a relaxed, easygoing experience. Great if you’re a beginner, travelling with kids, or just keen to soak up the views between runs.

That said, not everything is running at full steam this late in the season. When we visited on the second week of April, 7 out of the 10 chairlifts were still open. The Kiroro Gondola only ran on weekends. So yes, you can absolutely ski in April, but it’s worth knowing that lift operations may be scaled back compared to the peak months.

More Than Just Skiing: Wellness & Relaxation

After a day out in the snow, there’s something deeply satisfying about kicking off your boots and slowing things down. At Club Med Kiroro Grand, the Wellness Centre is exactly where you want to be. It’s quiet, calm, and a bit hidden as it is tucked away in the annex building. To get there, head up to Level 2 in the main building, walk to the entrance door near the boutique, then step outside, turn left, keep going straight, and take a right. Slightly awkward to find at first, but worth it.

Inside, there’s a mix of chill and active spaces. Think gym, fitness studio, table tennis, a heated indoor pool, traditional Japanese onsen, and even a full spa. Whether you’re looking to sweat it out, soak your sore muscles, or just hide away from the cold for a while, this is the place.

There are small lockers right by the pool and onsen entrance, and yes, you’ll need to take off your shoes when you enter (very Japanese, very respectful).

Swimming Pool and Sauna

Down on the ground floor of the Wellness Centre is the pool and sauna. The pool’s heated, though don’t expect it to be steamy warm. It’s more refreshing than toasty. Kind of wakes you up, in a good way. There’s also a jacuzzi tucked into a corner that’s much warmer, so if the pool feels too chilly, just slide in there for a bit.

Changing rooms and lockers are nearby and convenient. Just remember to pack your swimwear. No swimsuits, no swimming.

Hot Springs (Onsen)

Now this… this is where the magic happens. If you’ve never tried a Japanese onsen before, you’re in for something special. After a full day of skiing, snowboarding, or even just walking around in the snow, slipping into the warm, mineral-rich waters feels like pure bliss. Muscles relax. Shoulders drop. The mountain chill fades away.

The onsen at Club Med Kiroro is beautifully kept—quiet, clean, and thoughtfully designed with a nod to Japanese simplicity and calm. Whether it’s your first time or your fiftieth, it’s one of those experiences that makes you slow down and just be.

Before you go, though, it’s good to know a few basic onsen rules. Nothing complicated, just little things to help keep the experience respectful and comfortable for everyone.

Things to Know Before You Enter the Onsen

• You must bathe before entering. The onsen is a shared space, and keeping the water clean is a collective responsibility. You’ll find shower stations near the entrance, complete with stools, hand showers, and toiletries. Wash your entire body thoroughly, rinse off any soap or shampoo, and only then step into the bath.
• No swimwear allowed. Onsens are traditionally enjoyed naked. Yes, really. But don’t worry, men and women bathe separately, and people are more focused on relaxing than looking around. You’ll be given a small towel that you can use for modesty as you walk to the bath, but it shouldn’t go into the water.
• Towels stay out of the bath. That little towel? Place it on your head or fold it neatly and set it on the side of the tub. It’s considered unhygienic to dip it in the bath.
• No jumping, swimming, or splashing. This is a place for quiet relaxation, not play. Most people speak in soft tones or remain silent. It’s perfectly okay to just sit quietly, close your eyes, and soak it all in.
• Tattoos are restricted. In Japanese onsens, tattoos are a taboo due to cultural associations. You are required to cover tattoos with a patch.
• Don’t bring phones or cameras. For privacy and respect, photography is not allowed inside the onsen. It’s best to leave your devices in your room and just be present in the moment.
• Keep your hair out of the water If you have long hair, tie it up before entering. Again, it’s all about keeping the water clean for everyone.

The Onsen Bath

The bath area is thoughtfully laid out, striking a nice balance between comfort and tradition. Indoors, you’ll find three distinct tubs, each offering something a little different depending on your mood, or your muscles. There’s a warm bath that’s great for easing into things, a hotter tub with soft bubbles that gently mimic a jacuzzi, and a cold plunge pool that… well, might catch you off guard at first. But surprisingly, it can feel incredible after the heat. Invigorating, in that shock-to-the-system kind of way.

Step outside and it gets even more magical. The larger open-air bath is filled with 100% natural spring water. Don’t worry if the water looks a little cloudy. That’s actually a good thing. It means the minerals are present and doing their thing. It’s part of what gives onsen water its signature soothing quality.

There’s also a smaller outdoor tub tucked into a quiet corner. It’s usually more peaceful there, and if you’re lucky, you’ll catch snowflakes drifting down as you soak. It’s quiet. Reflective. One of those moments you’ll carry home with you.

And if you’re up for it, there’s a dry sauna nearby too. Combine it with a dip in the cold plunge and you’ve got yourself a DIY contrast therapy session. Not for everyone, but if it’s your thing, it can leave you feeling oddly recharged, like your body got a full reset.

After Your Bath

Once you’re ready to leave, you can give yourself a quick rinse, then towel off before heading back to the changing room. Most people walk out feeling warm to the bone, deeply relaxed, and maybe just a bit dreamy. Some grab a cold drink. Others sit by the window and stare out at the snow in silence. Either way, it’s a lovely way to close out a day.

Whether it’s your first time or something you’ve done a hundred times before, the onsen at Club Med Kiroro is worth every minute. It’s calming, restorative, and offers a beautiful peek into Japanese culture. Just follow the basic etiquette, and you’ll fit right in.

Club Med Kiroro Grand: Restaurants & Bar

Malaysians and food? It’s a love story. So if you’re wondering whether you’ll eat well at Club Med Kiroro Grand, the answer is a solid yes. With four restaurants and a bar on-site, you’re definitely not going hungry.

The heart of it all is Yoichi Restaurant, the main dining spot serving up a generous, ever-changing international buffet. Just next door is Yotei, the main bar. Super easy to swing by for a drink before dinner, or to wind down after.

Dinner gets even more exciting with three specialty restaurants, each with its own charm. Ogon is your go-to for comforting Japanese hot pot, and best of all, it’s already included in your Club Med package. Then there’s Kaen, where you can grill up your own Yakiniku, and Ebisu, a cosy little sushi counter. Both Kaen and Ebisu come with a small extra charge, but honestly, if you’re in the mood for something special, they’re well worth it.

During our stay, we managed to try two of the specialty spots, and they really did add that little extra something to the experience. It’s not just about the food. It’s the atmosphere, the detail, the quiet sense of care in every dish. One more reason you might not want to skip dinner.

Yoichi Restaurant

Yoichi is the main restaurant at Club Med Kiroro Grand, and honestly, it’s the kind of place you’ll keep coming back to — partly because it’s open all day, and partly because the food just hits the spot. From early breakfasts to late-night bites, there’s always something satisfying waiting for you.

Buffet-style here doesn’t mean same-old. It’s a proper spread. Western favourites, Italian comfort food, authentic Japanese dishes, plus bold Asian flavours like Thai and Chinese, that familiar spicy kick we all love. There’s even a dedicated bread section for the carb lovers, and plenty of fresh salads and fruit if you’re feeling light.

And dessert? Dangerous. The melon mochi is one of those things you try once and start quietly hoping shows up again the next day. The lavender and melon soft serve? The kind of sweet ending that just works, especially after a full day on the slopes.

Seafood fans, take note: every Wednesday and Sunday is seafood night. Fresh oysters, king crab, the works. It makes the whole buffet feel extra special. You’ll want to take your time with this one… maybe even go back for seconds. Or thirds.

Even outside of meal times, Club Med’s got your cravings covered. When those random mid-afternoon or late-night munchies hit, a snack station pops up with squid rings, samosas, sandwiches, it’s like they just know.

Whether you’re after the familiar or feeling adventurous, Yoichi never misses. It’s warm, lively, and full of little surprises that somehow make every meal feel like a moment worth remembering.

Bar Yotei

Yotei is the heart of the action at Club Med Kiroro Grand. Sooner or later, everyone ends up here. Whether it’s for a lazy afternoon coffee or something a little stronger once the sun sets. The drink list? Pretty extensive. You’ll find everything from barista-style coffee and herbal teas to juices, milkshakes, soft drinks, and a generous selection of wine, beer, spirits, cocktails, and mocktails.

If you’re feeling a bit adventurous, try one of the signature drinks. The Kigoiwa no Taki and Nisa Bell cocktails are local favourites. For something non-alcoholic, the Oasis and Fruit Park Niki mocktails are surprisingly complex- light, layered, and really refreshing. And if you feel like tweaking the mix? Just let the bartender know. They’re usually more than happy to customise.

Now, the bar itself is shaped like a U and if we’re being honest, it feels a little tight, especially for a resort this size. Evenings can get busy, and sometimes you might have to wait your turn a little longer than you’d like.

Good news, though: there’s a self-service drinks station nearby. It’s stocked with Sapporo Beer on tap, plus soft drinks, tea, and coffee. It’s a clever touch, perfect for when you just want to top up quickly without battling the crowd.

Whether you’re winding down after a day on the slopes or just popping in for a quiet tea, Yotei does the job. Might be a bit snug at peak times, but it’s got charm… and very decent drinks.

. Ogon (Hotpot Speciality Restaurant)

The Ogon is Club Med Kiroro Grand’s hotpot specialty restaurant—and the best part? It’s included in your stay. That said, you’ll need to make a reservation to secure a table, as it’s a popular spot and seats fill up fast.

The space itself is beautiful. We were lucky to be seated upstairs, where the interiors felt extra cosy, almost like a warm hideaway after a day out in the snow. Dinner started with a lovely trio of appetisers—ikura don, delicate steamed tofu, and some perfectly pan-fried dumplings.

But the real star of the show was the hotpot. A clear, dashi-based broth arrived simmering gently, ready to be loaded up with all the good stuff. Each table receives a complimentary basket filled with fresh Hokkaido vegetables, tofu, seafood, and a few slices of meat. The veggies and tofu? All included, and you can top them up if you like. The meats, though, come at an additional cost if you want extra, something to keep in mind if you’re feeling especially hungry.

We asked for more tofu at one point, seemed like a simple enough request, but unfortunately, they had run out. That was a bit of a letdown, especially since the portions felt a little on the light side to begin with. And when you start adding on meat or extras, the cost can creep up faster than you’d expect.

All in all, the atmosphere at The Ogon was lovely, and we appreciated the thoughtful touches that came with the set meal. But the limited availability of certain items and the pricing of add-ons did take a bit of shine off the experience. If you’re going in, it’s best to think of it as a nice, light dinner rather than a hearty feast.

. Kaen (Yakiniku Speciality Restaurant)

The Kaen is one of the specialty restaurants at Club Med Kiroro Grand, and yes, it’s a paid experience, but if you’re into yakiniku, it’s absolutely worth considering. Honestly, it’s one of the better yakiniku spots we’ve tried across the Club Med resorts.

The meal started off with a few small plates to warm things up. A fresh mixed salad, a comforting egg-drop seaweed soup, and some punchy kimchi for a bit of heat. From there, you choose from three different baskets, each designed for two people and filled with a curated selection of meats and seafood. It’s a nice setup and feels quite premium.

You can also add on additional plates of meats at varying prices.

We couldn’t help but compare The Kaen to our experience at Haku Yakiniku in Club Med Tomamu. There, the first basket is complimentary, and the premium upgrades, like the Premium Beef Basket at JPY15,800 or the Premium Ocean Basket at JPY16,800 felt far more reasonable.

While we did enjoy our meal at Kaen, the pricing felt steep when stacked against similar experiences at other Club Med resorts. It’s still a great choice if you’re craving grilled meats and a more intimate, indulgent dinner, but just be aware that it comes at a noticeably higher price.

Kelab Kanak-kanak Besar Kelab Med Kiroro

One of the biggest reasons families choose Club Med? The Kids Club. It’s honestly a game-changer.

At Club Med Kiroro Grand, the Kids Club is located on level 2 and caters to children of all ages, whether they’re hitting the slopes or not. Skiers, snowboarders, or even kids who’d rather stay warm indoors, there’s something for everyone.

They’ve got a full schedule packed with creative activities like arts and crafts, games, and even outdoor adventures. Everything’s supervised, so you can truly relax knowing the little ones are in good hands. It’s a nice balance of fun and learning, and most importantly, the kids are having such a great time they won’t want to leave.

It also means parents can finally enjoy a quiet coffee, sneak in a spa session, or just soak in the snowy views without constantly being on duty. Everyone gets to recharge in their own way, which is what a holiday should be, really.

So if you’re travelling as a family, this setup makes things so much easier. Everyone wins.

Sample of Club Med Kids Club Daily Program

Hiburan Besar Club Med Kiroro

When the sun sets over the snowy peaks, Club Med Kiroro Grand takes on a whole new energy. The après-ski calm gives way to music, laughter, and lights, and suddenly, the resort feels alive in a different way.

Each evening brings something new. One night it might be a comedy skit or a variety-style musical show, performed by the ever-charismatic Club Med G.Os. Another night, the stage might turn into a playful space for interactive games, with guests joining in on the fun, sometimes a little shy at first, but always ending in smiles. The shows aren’t just for watching. They’re meant to draw you in, even if it’s just clapping along or laughing from your seat.

A special highlight, especially for families, is the Kids Club performance night. It’s incredibly sweet, children proudly take the stage to perform routines they’ve been practising all day. Parents beam, phones come out, and for the kids, it’s a moment to shine under the spotlight.

After the show, the bar is the heart of the action. Whether you’re in the mood to chat over a cocktail or just sip a hot drink and enjoy the music, it’s a relaxed, social vibe that makes it easy to meet people or reconnect with friends you made on the slopes. Some nights, the dance floor opens up and the G.Os lead the way with classic Club Med crazy sign, nothing too serious, just contagious fun.

Every night at Kiroro Grand has its own rhythm. Some are lively and loud, others are more mellow and cosy. But all of them offer a chance to unwind, connect, and end the day on a high note. Whether you’re cheering from the audience, dancing with new friends, or watching your child beam on stage, the memories made here tend to stick.

Self-Service Laundry Room

If you’re staying a little longer or just prefer to pack light, you’ll be glad to know there’s a self-service laundry room available at Club Med Kiroro Grand. It’s located on Level 3 and open to all guests who want to do a quick wash or freshen up their winter gear.

The setup is straightforward and convenient. You can bring your own detergent from home or simply grab a pack from the vending machine right inside the laundry room. Machines are coin-operated, with each wash costing JPY300, and dryer usage charged at JPY100 per 30 minutes.

It’s especially handy for families or those with young kids – spills, snow, and ski gear don’t always mix well. Plus, it saves you the hassle (and cost) of overpacking or sending items out for cleaning.

The laundry room is generally clean, and easy to use, making it a practical option if you’re staying for more than a few days.

Meetings & Team Building at Club Med Kiroro Grand

If you’re considering Club Med Kiroro Grand for your next company retreat or incentive trip, it’s worth noting that while the resort is perfect for relaxation, adventure, and bonding, it doesn’t have dedicated meeting rooms. That said, it’s not a dealbreaker—just a small logistical detail.

For groups who need a more formal space for presentations, discussions, or workshops, the solution is just next door at Club Med Kiroro Peak, the sister resort located within the same overall destination. Kiroro Peak offers meeting room facilities that can be arranged ahead of time, depending on availability.

Even without conventional meeting rooms at Club Med Kiroro Grand, the property still works beautifully for team-building experiences. There’s something about sharing ski lessons, going snow trekking, or simply soaking in the onsen after a day outdoors that brings people together in a way no boardroom ever could. The relaxed atmosphere, shared adventures, and cosy evenings at the bar or by the fireplace create genuine moments of connection, ideal for strengthening team dynamics without the need for a PowerPoint slide.

If you’re planning a corporate getaway or incentive programme, just let us know in advance. We can help coordinate logistics between the two resorts and tailor an itinerary that balances work, play, and everything in between.

The Heart of the Resort: The Team at Club Med Kiroro Grand

What truly sets Club Med Kiroro Grand apart isn’t just the powdery snow or the beautiful facilities, it’s the people. The team here lives and breathes hospitality. From the moment you arrive, there’s this genuine warmth that surrounds you. It doesn’t feel forced or scripted. Just real, heartfelt service from people who clearly love what they do.

We were especially lucky to reconnect with several familiar faces, Club Med GOs we’ve met on past holidays, and even some who’ve moved here from other resorts. There’s something really comforting about being greeted by someone who remembers you. And of course, it makes things easier too. When you know the right people, requests get sorted quicker, questions are answered faster, and the whole experience just flows smoother.

On a personal note, I’m incredibly proud to call Ms. Merlin Chelliah, the General Manager (or Chief de Village), a dear friend. She’s not only a strong leader but also someone who genuinely cares about every guest’s stay. Whenever I send guests her way, I know they’re in excellent hands, and that extra bit of care always makes a difference.

Club Med Kiroro Grand Check-Out

Room check-out at Club Med Kiroro Grand is officially by 10:00am, so it’s a good idea to pack your bags the night before if you have an early start. If you’d like a bit more time to enjoy the morning, perhaps a final soak in the onsen or a leisurely breakfast, you can request a late check-out for JPY2,000 per room, per hour. Just keep in mind that it’s subject to room availability, so it’s best to check with the reception at least one day in advance.

Club Med Platinum members enjoy an extra perk: they can request late check-out as part of their membership benefits. Again, this is also subject to availability, so it’s not guaranteed, but it definitely helps to ask.

Even though your room needs to be vacated by 10am, lunch is still included on the day of your departure. So you won’t have to travel on an empty stomach, enjoy one last meal before heading off.

If you’ve arranged for Club Med’s airport transfer, please note that the shuttles leave at fixed times based on grouped schedules, not individual flight times. Be sure to check the TV screens in the lobby one day before departure to find your assigned transfer slot. The reception team is also happy to help confirm the details for you.

Important: If you are flying on AirAsia or Thai Airways, your flight departure time will not match Club Med’s scheduled transfers. In this case, you’ll need to either:

• Book a private transfer, or
• Spend a night in Chitose and fly out the next morning.

To make your departure day stress-free:

• Leave your luggage outside your room and contact reception at least one hour before your scheduled transfer. Club Med staff will collect your bags and bring them to the lobby.
• Be at the lobby at least 15 minutes before your departure time to locate and identify your luggage.
• Ensure your luggage is clearly marked to avoid confusion or taking the wrong bag.

Club Med Kiroro Grand Review: Fikiran Akhir

Club Med Kiroro Grand is a solid choice for small families, couples, or even solo travellers looking for a premium ski experience with all the comforts of a full-board resort. The snow here is incredible, truly some of the best you’ll find in Japan. Thanks to its location and elevation, Kiroro enjoys one of the longest ski seasons in the region. In fact, you can often ski all the way into April, when the crowds have thinned out and prices tend to be more budget-friendly. It’s a bit of a hidden gem for late-season ski lovers.

That said, larger families might find the room configurations a bit limiting. There are no interconnecting rooms at Club Med Kiroro Grand, so if you’re travelling with more than two children or as an extended family group, you’ll likely need to book multiple separate rooms. That’s something to be aware of, especially if you’re used to having everyone together. If connecting rooms are a must for your travel style, Club Med Tomamu might be a better fit—it offers interconnecting options and is also great for families.

Another perk of skiing in April? You can time your trip to catch Japan’s cherry blossom season. Imagine strolling through parks in Tokyo or Kyoto with sakura in full bloom, then a few days later, heading up north to Kiroro for late-season skiing. Sure, the snow might not be at its freshest, but the slopes are quieter, prices are lower, and the mix of spring and snow is something special. It’s the kind of contrast that makes a trip feel extra memorable.

So all in all, if you don’t mind the room setup and you’re looking for world-class powder, fewer crowds, and the charm of a lesser-known destination, Club Med Kiroro Grand ticks a lot of boxes.

Travel Tips for Club Med Kiroro Grand

A little planning goes a long way when you’re headed to the snowy mountains of Hokkaido. Whether you’re a first-time skier or a returning guest, here’s what you’ll want to know before you zip up your suitcase.

Essential Items to Bring

Packing smart is key, especially when you’re dealing with shifting spring temperatures and long days on the slopes. Here’s a checklist of must-haves for your trip:

• Thermal underwear and socks – We love Uniqlo Heattech for layering
• Fleece or sweater – Warm and comfy for indoors
• Boots – Preferably waterproof, with good grip
• Windproof and waterproof jacket & pants – Keeps you dry and warm outside
• Scarf, gloves, beanie – Essentials to stay cosy in the cold
• Sunscreen & lip balm – The sun and wind can be brutal on your skin
• Sunglasses or goggles – Goggles are a must if you’re skiing or snowboarding
• Moisturiser – Dry indoor heating and cold outdoor air can be rough on skin
• Vitamins – Especially if you tend to fall sick with weather changes
• Basic medications – Bring painkillers, flu meds, cough drops, antihistamines, etc.

It’s always better to carry your own medical essentials. Japanese pharmacies can be tricky to navigate if you’re not fluent in the language or unsure of what local medication contain. I fell sick during my stay, fever, blocked nose, and then a cough, and while my Club Med GO friends were incredibly kind in offering help, none of the available medications really worked for me. Plus, Club Med Kiroro Grand doesn’t provide medication to guests, as there’s no on-site clinic. The reception team can call a taxi to the nearest hospital if needed, but trust me, having your own supplies will make a world of difference.

What to Expect Weather-wise

The temperatures in Hokkaido can be full of surprises. When we landed in Chitose on 07 April 2024, it was between 10°C and 15°C. Seeing barely any snow there honestly had us worried. Was ski season really still going?

The very next day, when we arrived at Club Med Kiroro Grand on 8 April, the temperature had dropped to 1°C, and the slopes were still covered in snow. It was a huge relief, and actually really exciting, spring skiing was still on!

But this also shows how temperatures can swing dramatically, even over short distances. That’s why layering is your best friend. You’ll want to be able to strip down or bundle up as needed.

Inside the resort, things are comfortably warm. You can walk around in just a sweater or light pullover. But step outside and it’s a different story, you’ll need that thick jacket. Even in April, it can get cold and windy, especially in the evenings or when the weather shifts.

Booking Club Med Kiroro Grand

If there’s one piece of advice I’d give when booking Club Med Kiroro Grand, it’s this: don’t wait. Book as early as you possibly can. Club Med uses dynamic pricing, so the sooner you lock in your dates, the better the deal you’ll get. When the booking window first opens, prices are at their lowest, but they gradually climb as rooms fill up especially during busy school holidays, public holidays, and peak ski season.

On top of that, as availability shrinks, minimum stay requirements often come into play. Rooms, especially the ones families need or prefer, become harder to secure the closer you get to your travel dates. Waiting too long can mean higher prices, fewer options, or even missing out completely.

If your dates are set, or even if you have a rough idea, jump on it early. Booking during the early bird promotion will help you save money and get first pick of the best rooms. These offers don’t last long, but the savings are definitely be worth it.

If you’re after the best experience, book with Travelution Holidays. As the top achiever for Club Med Asia Snow Resorts, we bring unmatched expertise and years of hands-on experience to the table. Let us handle the details and help you craft a holiday that’s perfectly tailored to your needs, making your dream getaway effortless and truly unforgettable.