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31 Things That You Need To Know About Club Med Cherating

Find answers to frequently asked questions before you arrive at Club Med Cherating, a family friendly all-inclusive resort.

Planning a holiday or doing some research about Club Med Cherating? Here are the top thirty things you need to know about Club Med Cherating. This popular all-inclusive resort located in the jungle and beachfront is the perfect place to get away from city life and back to nature.

Table of Contents

How to Get to Club Med Cherating?

There are several ways to get to Club Med Cherating, you can travel by bus, car, or flight.

• By Bus

There are no direct buses from Kuala Lumpur to Cherating Beach. Purchase an express bus ticket from Terminal Bersepadu Selatan (TBS) to Hentian Bas Ekspress Chukai (Formerly Kemaman). From the terminal, take a taxi or e-hailing ride to Cherating, which is about 16 minutes away.

• By Car

Most guests from Kuala Lumpur prefer to drive to Club Med Cherating. The journey takes 3 hours from Kuala Lumpur. Click here to get Waze directions. Open-air car parks are available within the grounds of Club Med Cherating. Do note, in the event of rain, your vehicle might be covered with leaves, flowers and small twigs. If you are travelling as a group, you will be required to provide your car or bus registration number before arrival at the resort for smoother check-in.

• By Flight

There are daily flights between Kuala Lumpur and Kuantan. From the airport it takes approximately 55 minutes by road to get to the resort. Club Med offers the option of a shared airport transfer priced at RM98 per adult per way.

What is the check-in and check-out time at Club Med Cherating?

The check in time at Club Med Cherating is after 3pm. Depending on the resort occupancy, your room will be ready between 3pm and 8pm. Early check-in is subject to additional charges and acceptance by the resort. The early arrival fee covers lunch, drinks, and activities at the resort which the guest can enjoy once checked in.

On the day of your departure, guests are required to vacate the room by 10am. Departure from the resort before 3pm. Breakfast and lunch are included on the day of departure.

Can we walk around Club Med Cherating if we arrive early, but not check-in?

Club Med is unlike other resorts where visitors are allowed to walk in. Only guests with reservations are allowed to enter. Once guests arrive at Club Med, they are required to register and check-in before they can move around the resort.

Guests arriving early at the resort have two options: they can either pay an additional fee of RM140 per adult for early access, or they can pre-book an Early Access Pass in advance at the discounted rate of RM98 per adult. The Early Access Pass covers lunch, drinks, and activities, ensuring a delightful and fulfilling experience from the moment they step foot into the resort.

Things you need to know about Club Med Cherating
Private Beach At Club Med Cherating

What payment methods are accepted at Club Med Cherating?

Club Med accepts payment by cash or credit cards. All prices in the resort will be indicated in Malaysia Ringgit. During check-in, Club Med will require a deposit which is charged to your credit card, or you can pay cash in Malaysia Ringgit. You will be issued a cash card to be used for any purchase in the resort (i.e. boutique, etc.).

When is the best time to visit Club Med Cherating?

Club Med Cherating is open all year round. The best time to visit is June to August. The weather is good with little rain, and it is also the turtle laying eggs season. This period is also summer holidays in Europe; therefore, room prices are higher as compared to low season.

During monsoon season, the resort remains open but outdoor activities may be suspended depending on weather conditions. Club Med will organize indoor activities to keep guests entertained.

How much is the Club Med Membership?

Club Med membership fee is included in the package price for bookings made in Malaysia. Other countries like the USA charge a separate annual membership fee. Guests are also automatically enrolled in the Great Members program to earn points and status for discounts and benefits in the resort.

Club Med Cherating Nature Walk
Exploring the wonders of nature on a captivating nature walk

What is the Club Med Day Pass?

At Club Med Cherating, they offer Day Pass that allow non-staying guests to access a wide range of activities and facilities within the resort. These passes provide a unique opportunity for visitors to experience the exclusive offerings and amenities available at Club Med Cherating, even if they are not staying at the resort.

The passes grant access to various exciting activities, such as water sports, land sports, and cultural experiences that showcase the beauty and diversity of the resort’s surroundings. Guests can indulge in beach activities, venture on guided nature walks, or try their hand at archery and other fun-filled sports.

In addition to the thrilling activities, the passes also open the doors to the resort’s top-notch facilities. Guests can relax and unwind at the pristine poolside, soak up the sun on the stunning beaches, and enjoy the comfortable lounges and common areas.

Day PassTimeAdultTeen
(12-17 Years)
Child
(4-11 Years)
Full Day Pass1000-2400RM460RM370RM280
Day Pass1000-1800RM280RM220RM170
Evening Pass1800-2400RM350RM280RM210

Please contact Travelution Holidays to purchase the Club Med Cherating Day Pass

How much do I need to pay to stay in Club Med Cherating?

Club Med price is based on per person and subject to capacity control. The price will dynamically change based on number of people, travel period, number of nights and room allotment for the set price or offer. The room price will increase when there is high demand or when it gets closer to the travel date.

In general, prices are lower on weekdays and higher on weekends, school holidays and public holidays. During festival holidays like Christmas and Chinese New Year, a minimum of three or more nights is required.

Is there any senior citizen discount?

No, there is no seniors discount for Club Med. Discounts are available for teenagers under eighteen years and children from 4 to 11 years.

Club Med Cherating Main Swimming Pool
Club Med Cherating Main Pool

Will there be an additional discount if I have more people?

Club Med prices are based on a limited number of room allotments per day. Once the allotment for the price is sold out, the price will increase. Sometimes when there are more people, the price may increase due to insufficient allotment in the lower price. During peak season, there may also be insufficient allotment in the same room type. Guests may need to mix room types. The Club Med Cherating Superior Garden and Superior Seaside rooms are located on different ends of the resort. Therefore, it is always advisable to book as early as possible.

For companies that are booking incentives, group price will apply. Group prices can be higher than individual prices as it is based on the average room price during the stay period.

What is included in the Club Med All-Inclusive Package?

The Club Med Cherating All-Inclusive Package includes:

  • Accommodation
  • Full-board meals (breakfast, late breakfast, lunch, late lunch, dinner, late dinner)
  • Snacking
  • Free flow drinks including alcohol (beer, wine, and cocktails)
  • Sports & leisure activities (flying trapeze, rock climbing, archery, sailing, kayaking, standup paddle, rock climbing, jungle walk, Zumba, yoga…etc.)
  • Night entertainment (live band, theatre shows…etc.)
  • Childcare (4 to 17 years)
  • Wireless internet

Which restaurants are included at Club Med Cherating?

Restaurants included in the Club Med package:

  • The Mutiara Restaurant – international buffet breakfast, lunch, and dinner.
  • Rembulan Specialty Restaurant – late lunch and ala carte dinner.
  • Enak Restaurant – late breakfast, late lunch, and late dinner

Rembulan restaurant offer a late lunch with a small yet satisfying buffet section. Guests are welcome to walk in and enjoy the delicious offerings without the need for prior reservations.

For dinner at Rembulan, due to limited seating capacity for sit-down service, it is recommended to make reservations at least a day in advance to secure a table. The restaurant offers an all-inclusive dinner menu, ensuring a delectable dining experience. For those seeking an extra indulgence, there is an option to upgrade the dinner to a sumptuous lobster meal at an additional cost.

Whether it’s a casual lunch or an enchanting dinner, Rembulan promises a memorable culinary journey, catering to the preferences of every discerning palate.

Club Med Cherating Longest Wooden Structure in the World
World Record for the Longest Wooden Structure

Is the food halal?

The food served in the restaurants is halal. However, the restaurants do not have a halal certificate as alcohol (beer and wine) is served.

What is served for a late breakfast?

Late breakfast is served at Enak Restaurant (next to Mutiara Restaurant) from 9.45am to 10.45am.

Drinks

  • Juices – orange or apple juice
  • Hot drinks – coffee, hot chocolate, selection of Boh teas

Sweet

  • Cereals – corn flakes, muesli or koko krunch
  • Fruit plate – local sliced fruits
  • Pancakes – served with maple syrup
  • Yogurt – fruits or plain yogurt
  • Bread – sliced wheat or white bread

Savory

  • Chinese congee – served with shredded chicken & salted duck egg
  • Nasi lemak
  • Omelet (mixed choice of tomato, onion, cheese or han) or scrambled eggs served with beef bacon or chicken sausage.
  • Plate of cheese and cold cuts served with crackers.

On Request

  • Nutella
  • Peanut butter
  • Honey
  • Sugar free jam
  • Cold milk
  • Soya milk

Are there meal options for vegetarians or special diets?

For guests with specific dietary requirements, please speak to the head chef at the restaurant and they will do their best to prepare a meal for you.

Is baby food available?

Club Med has a Baby Corner located at the entrance of Mutiara Restaurant. The section included bottles of baby food, blender, bottle-warmer and microwave.

Club Med Cherating Beach Bar
Sip and savor the day away with a free flow of drinks at the beach bar

What drinks are included at Club Med Cherating?

Club Med includes an extensive range of free flow drinks:

  • Coffee – Espresso, Ristretto, Lungo, Americano, Cappuccino, Latte, Mocha
  • Tea – English Breakfast, Jasmine, Chamomile, Earl Grey, Peppermint, Ginger Tea
  • Ice Beverage – Iced Tea, Iced Chocolate, Iced Latte, Iced Americano
  • Bubble Tea – Tropicana, Berry Me
  • Soft Drinks – Coke, Coke Zero, Sprite, Fanta, Soda Water, Tonic Water, Ginger Ale
  • Hot Beverage – Hot Chocolate
  • Juice – Orange, Apple, Lemon, Pineapple, Mango, Cranberry, Lychee, Tomato, Guava
  • Club Med Signature – Ask the GO to pick his favorite cocktail for you
  • Old but Gold – Margarita, Daiquiri, Pina Colada, Mojito, Negroni, Mint Julep
  • Cherating Signature – Firefly, Mangrove Bay, Cherating Night
  • Mocktails (non-alcoholic) – Turtle Rock, Cherada, Sunset, Oasis
  • Milk Shake – Monkey Breakfast, Choco Loco
  • Beer – Tiger, Heineken
  • House Wine – Red, White, Rose, Sparkling
  • House Brand Spirit – Gin, Vodka, Rum, Tequila, Whisky, Brandy
  • Call Brand Spirit – Smirnoff Vodka, Gordon’s Gin, Captain Morgan, Bacardi Rum, Jim Beam Whisky, Red Label Whisky
  • Aperitif – Richard, Martini Rosso, Martini Bianco, Campari, Aperol, Sambucca, Cherry Brandy, Cream de Coca, Creme de Mure, Cream de Casis, Pepermint, Amaretto

Drinks are served by glass. Guests are reminded to drink responsibly.

What type of rooms are available at Club Med Cherating?

Club Med Cherating has three room types:

  • Superior Garden
  • Superior Seaside
  • Suite

Both types of Superior rooms are the same size, 21sqm. The bed configuration is two single beds which can be put together with a top layer to form a double bed. The shower and toilet are separated. Hand bidet is available in the Superior Seaside room but not in Superior Garden. Bathtubs are only available in the Suite room category. Every room has a flat screen television with local and international channels.

Club Med charges additional for interconnecting rooms. These rooms must be booked at the time of booking as there are limited units available.

For the little ones, remember to include your baby’s details when making reservations. Club Med will prepare the Baby Welcome which includes a baby cot, baby bath, changing table and stroller.

We are having a celebration; Can we request a birthday cake or room decoration?

A small complimentary birthday cake can be requested for people celebrating their actual birthday in Club Med Cherating. For other occasions or celebrations, a paid premium cake can be ordered and for room decorations, below is the estimate price and may vary depending on the season.

Club Med Cherating Paid Premium Cakes

CakePrice
Chocolate and Hazelnuts Crunch
Rich and smooth dark chocolate mousse with hazelnuts praline base
1kg – RM160
2kg – RM290
3kg – RM450
Banana and Nutella
Banana and Nutella with fruits
1kg – RM120
2kg – RM220
3kg – RM340
Baked Alaska
Cake topped with ice cream covered with meringue
1kg – RM110
2kg – RM200
3kg – RM310
Strawberry Shortcake
Shortcake with mascarpone chantilly and fresh strawberry
1kg – RM150
2kg – RM275
3kg – RM400
Pandan Gula Melaka
Cake with infusion of pandan juice and coconut extract frosted with gula melaka buttercream
1kg – RM100
2kg – RM190
3kg – RM280

Club Med Cherating Room Decoration

DecorationPrice
Flower Bouquet9 Red Roses – RM98
11 Red Roses – RM111
33 Red Roses – RM325
99 Red Roses – RM845
Flower and towel artFrom RM115 per room
Rubber BalloonNormal gas – RM4 per balloon
Helium gas – RM7 per balloon
Foil BalloonNormal gas – RM7 per balloon
Helium gas – RM13 per balloon
Alphabet BalloonNormal gas – RM6 per balloon
Bubble BalloonNormal gas – RM50 per balloon
Helium gas – RM117 per balloon
LED Light Bubble BalloonRM33 per balloon
Cartoon BalloonNormal gas – RM11 per balloon
Helium gas – RM30 per balloon
Alphabeth Balloon
Alphabet balloons for illustration purposes. Actual product may differ.

Are The Rooms Old?

Club Med Cherating holds the record for the world’s longest wooden-stilt resort. The walls and floor of the room blocks are built using wood except for the shower and toilet. The corridor can be dark due to the dark wood color and sometimes noisy due to kids running on the wooden floor. From the outside the structure looks old, but more importantly the rooms are comfortable and clean.

As there are many activities and inclusions included in your package, the room is used for sleeping and showering. Most guests don’t even switch on the television during their stay.

Sometimes when it rains, there might be leaks or power trip due to rainwater from the roof. This is due to the monkeys removing the roof tiles and throwing them to the ground. If this happens during your stay, call Reception for assistance.

Club Med Cherating Superior Garden Room
Relax and unwind in the Superior Garden Room

What are the activities at Club Med Cherating?

Club Med has land and water sports activities in the resort. Activities included in your Club Med Cherating package:

  • Flying trapeze school with circus
  • Archery school
  • Tennis school
  • Fitness school
  • Sailing school
  • Rock climbing school
  • Basketball
  • Jungle walks
  • Aqua fitness
  • Table tennis
  • Stretching and yoga
  • Badminton
  • Squash
  • Futsal
  • Beach volleyball
  • Kayak
  • Paddle board
  • Bocce ball
  • Cooking lessons
  • Turtle encounter

Sports equipment including rackets, balls, shuttlecock, etc. are available in the resort. Guests are required to bring their own shoes and socks as these are compulsory for most activities. Free group lessons are available for selected activities including sailing, flying trapeze and archery.

What activities are suitable for the elderly?

Elderly guests can enjoy the following activities at Club Med Cherating:

  • Turtle Sanctuary
  • Nature Walk
  • Aqua Fitness
  • Zumba
  • Yoga
  • Archery
  • Swimming or relaxing at the Zen Pool
  • Walking along the beach
  • Cardio training
  • Bocceball
  • Cooking lessons
  • Spa treatment *
  • Batik painting *
  • Excursions *
  • Evening Entertainment

    * At extra cost

Is Club Med Cherating disable friendly?

Club Med Cherating has one unit of Superior room for guests with reduced mobility. This room needs to be booked in advance. There are ramps in the main area which are wheelchair friendly.

CLub Med Cherating Sailing
Enjoy the serenity of the open sea with complimentary sailing lessons

Can I wash my laundry at Club Med Cherating?

Self-service laundry machines and dryers are available in the resort. You will need to purchase the coin from Reception.

Can I bring my pet to Club Med Cherating?

Pets are not permitted in Club Med Cherating.

Is spa included in the Club Med All-Inclusive Package?

The spa at Club Med Cherating is operated by Mandara. As this service is operated by a third-party, it is not included in the all-inclusive package.

Selected spa packages are available for pre-booking. This will guarantee you a space at the spa when you are in the resort. If you wish to book at the resort, space will be subject to availability, which sometimes can be full.

What is Club Med Kids Club?

Club Med offers complimentary childcare for children aged 4 to 11 and teenagers 12 to 17 years. Just bring them for registration and Club Med GOs will look after your children with activities and lessons from morning until evening including sailing, rock climbing, tennis, rehearsal for night show…etc.

Club Med Cherating Zen Pool
Relax and Unwind by the Serene Zen Pool

What are the activities for toddlers 2 – 3 years old?

Petit Club Med for 2-3 years old is an optional service and not included in your all-inclusive package. Parents can pre-book this service or walk-in (subject to availability). Club Med GOs will look after your child from morning till evening with various activities including sports, crafts, expression, and games.

Sample of the activities at Petit Club

TimeDay 1Day 2
0830Welcome to Petit ClubWelcome to Petit Club
0900Coloring Party @ Petit ClubNature Walk
0930Let’s Go Find The Shell @ BeachNature Stamp @ Petit Club Garden
1030Let’s Sing a Song @ Petit ClubWater Play @ Water Park
1115Quiet TimeQuiet Time
1145Lunch Time @ RestaurantLunch Time @ Restaurant
1300Nap TimeNap Time
1430StorytellingLEGO Building
1530SnackSnack
1600Family EventFamily Event
1645Pick Up TimePick Up Time
1845Dinner Time @ RestaurantDinner Time @ Restaurant
1945Family EventFamily Event

Does Club Med Cherating have a business centre?

There is no business centre in Club Med Cherating. The wireless internet connection is sufficient for checking emails, surfing, and social media but may be insufficient for video calls, streaming or calls over the internet.

Is there any dress code at Club Med Cherating?

There is no dress code at Club Med during the day. However wet clothes are not permitted in restaurants for the comfort and safety of other guests. In the evening, Club Med has a daily dress code. The theme can be found on the Club Med app or in the evening update at the theater before the showtime. The dress code is not compulsory but fun to follow.

Club Med Cherating Train
Hop aboard the train to get between the Main Area and Pantai Beach

How is the mobile phone coverage in Club Med Cherating?

Mobile phone coverage in Club Med Cherating depends on the telco. Celcom has coverage while Maxis might not be available in certain areas in the resort. Digi, U-Mobile and Unifi have limited coverage. The resort provides free Wi-Fi that is enough for browsing the web and social media. The speed might be insufficient for streaming or video calling.

Bonus Question: Why should I book Club Med with Travelution Holidays?

  • Certified Club Med Specialist
  • Personal visits to Club Med Cherating.
  • Provide unbiased feedback.
  • We can hold rooms and the price for up to 2 days while you discuss your holiday plans with friends or family.
  • Book with a deposit of 25% per person.
  • Balance payment to be made 60 days before check-in.
  • Price match if you find a lower price for the same travel date, same room type and number of people before making balance payment.

If you have any other questions about Club Med Cherating, please contact Travelution Holidays.

Andy Thong
Andy Thong

Andy Thong is a certified Club Med Specialist and Contiki ambassador. He is a content creator and loves travel. His goal is to inspire you to fill your travel with culture, color, and creativity with spotlights on traditions, craft, cuisines, and festivals around the world.

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